customer
Amazing customer service
Amazing customer service
Response from Copper CRMJan 8, 2025
Thank you so much! We'll relay your kind words to our support team.

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast. Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox. Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.
Copper CRM (copper.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
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Sales & Marketing · Minneapolis, Minnesota
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Sales & Marketing · New York, New York
Excellent
Showing 154 reviews with 5 stars · Clear filters
customer
Amazing customer service
Response from Copper CRMJan 8, 2025
Thank you so much! We'll relay your kind words to our support team.
MADE-Life F.
Easy to test drive. Very helpful people. Great tool. Super simple. Comprehensive enough, easy to learn. We switched from Salesforce.com, which was free for us as a foundation, but very cumbersome to use. Copper is - for us - much easier to use, and we can get much more done in a day.
Response from Copper CRMJan 2, 2025
Thank you for the kind review! We're thrilled that Copper has been the perfect fit.
Sarah F.
Stefan has gone above and beyond to make the decision to sign up for Copper as easy and enjoyable as possible.
Response from Copper CRMNov 26, 2024
Thank you so much for your kind words – we’ll be sure to share your feedback with Stefan!
Jeff E.
Checked every box for my small business. Simple to set up and all the native integrations I need (RingCentral and MailChimp). Also very tight Chrome Extension for Gmail. But the biggest factor is their superior customer service. Friendly, responsive and knowledgeable. I signed on with a competitor (Nutshell) that I flailed with for 4 months. Copper has genuinely great customer service and tech support. A big thank you to Sean Jago for all his guidance. I'm thrilled with this choice for CRM.
Response from Copper CRMNov 1, 2024
Thank you, Jeff! We're excited that Copper has been the perfect fit.
Cassidy B.
I've been using Copper for a few months and it's been everything I want in a CRM and more! It's really intuitive and the Google integration is great. I like the automation capabilities, the templates, the pipelines, the customization - it has everything that I need. The onboarding and support made a big difference in getting set up as well. I can't recommend Copper enough!
Simon C.
I tried 2 other small business crms and became very frustrated. Thankfully a friend suggested I try Copper. VERY intuitive, which was important to me - I did not want to learn anything, frankly. Easy to use and great service.
David B.
Great Gmail integration - all my interactions with our leads and prospects in one place with an easily accessible activity log.
Julie B.
Great to use for keeping phone numbers