customer
Sophia was fantastic
Sophia was fantastic. She really helped Me figure some things out.
Response from Copper CRMApr 10, 2026
Hi there, thank you for sharing your feedback. We've passed it over to the team! Melanie at Copper

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast. Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox. Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.
Copper CRM (copper.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Showing 154 reviews with 5 stars · Clear filters
customer
Sophia was fantastic. She really helped Me figure some things out.
Response from Copper CRMApr 10, 2026
Hi there, thank you for sharing your feedback. We've passed it over to the team! Melanie at Copper
Mohammad Anwar B.
“I had a great experience with Cooper CRM. Everything ran smoothly and met my expectations. I received no compensation. I’m really happy to hear this news. Please send my regards to Melanie.”👁️🌏
Response from Copper CRMApr 2, 2026
Hi Mohammad, that's great to hear! Thanks so much for sharing. Melanie at Copper
Tim K.
Copper is kind of a sleeper in the CRM space. They are lower priced than many and have really amped up their integrations and automations. Copper is approachable, stable and their support is top notch
Response from Copper CRMApr 2, 2026
Hi Tim, Thanks for much for sharing your feedback! Melanie at Copper
Aly L.
I had a great training call with Jordan M. He answered all of my questions and helped me create new reports to track sales activity and progress.
Response from Copper CRMMar 2, 2026
Hi Aly, That's great to hear! We'll share your feedback with Jordan. We're glad you've found value in working closely with our team. Best, Melanie at Copper
Dental Training S.
Copper is very intuitive and modular I love the customization and automation options and am excited for future product releases.
Response from Copper CRMMar 2, 2026
Hi There, Thank you so much for sharing your feedback! We appreciate it. Melanie at Copper
Joe S.
We have been using Copper as our CRM for many years. We're a fairly small team, but I like the Google Mail integration and the wide variety of plugins and 3rd party integrations. After having an initial billing issue upon a recent renewal, I elevated the issue internally and Chris Clark, Head of Support for Copper, reached out and quickly resolved my issue and expressed appreciation for being a loyal customer. Highly recommend.
Response from Copper CRMJan 30, 2026
Hi Joe, We sincerely apologize for the frustration you experienced earlier. We are so happy to hear Copper integrates nicely into your Google workflows as well as your wider tech stack. We're glad we could resolve your billing issues. I will share your feedback with the team. All the best, Melanie at Copper
Eelko van D.
We’ve been using Copper as our CRM within Google Cloud for several years now and are extremely satisfied. It’s been a real asset to our marketing and sales team. The onboarding was smooth and intuitive, and even after years of use we’re still pleasantly surprised by the time savings it delivers. Having instant insight into all communication with our contacts makes collaboration easier and more efficient every single day. Highly recommended for teams working in Google Workspace.
Response from Copper CRMJan 16, 2026
Hi Eelko, Thank you so much for taking the time to leave us a review. We're so happy to hear that Copper has stood the test of time for you and you're still seeing value and efficiency in your workflow. We wish you continued success on your Copper journey. Melanie at Copper
Kaysha R.
Chris Clark is a wizard
Response from Copper CRMDec 29, 2025
Hi Kaysha, Thank you for leaving a review! We with share with Chris. Best, Melanie at Copper