Anthony
Not intuitive
Not intuitive does not provide me with a basic daily call list

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast. Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox. Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.
Copper CRM (copper.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 17 reviews with 2 stars · Clear filters
Anthony
Not intuitive does not provide me with a basic daily call list
Mike
Poor feedback on recent request for mass emailing capabilities
Eddie
Poor customer service . Webinars not attended or scheduled properly. Expensive and not worth it in the end.
Norris
ProsperWorks over promised and under delivered my company. I would only recommend them for a small company and if your CRM isn't very large or important to you..
McMorris
There are a lot of loose ends in the basic service, unfinished code and tools all other CRMs offer. I have commented on these issues many times on the bulletin board and sometimes by personal emails. I never receive a direct response to any of my posts. There is no acknowledgement of the open issues and no plan presented to show priority or timeline which shows when problems will be addressed. Instead, the company energy seems devoted to chasing ever more applications, no matter how insignificant and off the path of a business CRM. PW shows a lot of promise, but it is never delivered.
Saad
You need to fix your mobile app on IOS, it's really annoying
Ross-Regan
The lag on this from a mobile device is ridiculous. It's very frustrating.
Vrieling
Still many elementary functionality issues not resolved.