Cooper CasesReviews of coopercases.com

Response from Cooper CasesJan 19, 2018

Hello Laura, Thanks for your review. I'm very sorry to hear that you were not satisfied with the color of the product. I can see that the case you ordered was purple. Based on our communications I understand the shade of purple in your case was not to your liking, we apologize for this. We offered you the chance to replace your case with our darker purple shade which we believed would be a better match for what you were looking for. We have yet to hear back from you on this, but the offer will stand if you decide to take it. Also, if you prefer, you are most welcome to return your item for a full refund. Our main objective is to achieve customer satisfaction and we hope to achieve that with you. Looking forward to hearing from you. Best Regards, Curtis Cooper Cases

Response from Cooper CasesFeb 6, 2017

Dear Ken, Please accept our apologies that you are unable to plug your tablet in when using the case. Can you let us knowyour full name or your order ID? I would like to look into this for you and resolve this issue right away. Looking forward to hearing from you. Best Regards, Curtis Cooper Cases

Response from Cooper CasesJul 8, 2016

Hello, Thank you for your review. Please accept our sincere apologies that the iPad came out of the case. Our cases are of great quality and this review surprised us. Would you please send us an email to [email protected] so we can investigate what happened here and offer you a full refund or replacement sent at our own expense. Looking forward to hearing from you. Best Regards, Curtis Cooper Cases