cooledtured is the coolest pop culture store around. Only authentic Funko, Banpresto, Bandai, Good Smile Company, Kotobukiya and Megahouse collectible action figure store.
cooledtured (cooledtured.com) has 42 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
cooledtured.com
Website
cooledtured.com
Category
Children's Entertainment
Location
Burbank, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This website is a scam, I never got my item, and I was never able to make contact with them to get a refund, and I tried three different ways. Never preordering anything again, and especially not ordering from this scam website.
Response from cooledturedJan 19, 2026
Hello Anderson, we are sorry you didn't receive your order but we couldn't find any orders under Anderson. If you could text us at 818-394-0023 so we can assist you with your missing order. Hopefully we can resolve this issue. Thank you!
PR
Primogemgod
⚠️MASSIVE SCAM DO NOT FALL FOR IT⚠️
MASSIVE SCAM DO NOT FALL FOR IT⚠️ this company is beyond disorganized and does not know how to handle candidates who are looking for an internship. I’ve applied for their graphic design internship back in September and filled out the necessary application to get started. A few weeks later after submitting my application they texted me @9pm asking me if im still interested in the position as if they did not receive anything… Then I told them that Ive already submitted the form and just need to setup a time for an interview with Mark. Afterwards they sent me another email (thinking it would be an email to setup an interview), but instead it’s a follow up email telling me that I have not submitted the application for the graphic design internship yet which had nothing to do with setting up an interview with Mark. 😑 Six days later, I got another phone call late at night by Chloe from Cooledtured telling me that I was selected for VIP to work on a project and would like to setup a time for an interview with me, which is weird since usually they would offer it to me after the interview. After my phone call, Chloe finally sent me an email to setup my interview with Mark through calendly and when I checked his times lots, the only time he was available to talk was at 10pm, utterly OUTRAGEOUS!!! During my interview with Mark, he told me they can only run the internship program at 10pm since they run a store during the day time, and can’t offer the internship programs during that time. Such a BS excuse…. After my interview ended I was ghosted for another two weeks and then I followed up with the Cooledtured team to see my status update. Chloe got back with me and said they will be boarding me soon, which gave me a tiny spark of hope after going though so much steps to get to where I am. Before I knew it, they sent me another email from step one telling me to fill out the same application for an interview. Soon after, I decided to block them and move on.
Whatever the reviews say DO NOT FALL FOR THEM! They’re only trying to maintain their reputation so they don’t look bad. A word of advice Mark, if you don’t know how to run an internship program then don’t even bother. Very uncooledtured 😤
Response from cooledturedMay 21, 2025
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations.
At cooledtured, we strive to provide a flexible and accommodating internship program designed to fit various student schedules. Our internship sessions offer a range of time slots, including morning, afternoon, and evening options, allowing interns to choose what best suits their availability. Accepted interns knows that our managers hold meetings with interns bi-weekly.
We do not have a 'VIP' selection process for our internships; all candidates go through our standard application and onboarding procedures.
We encourage prospective interns to review testimonials from our past interns on LinkedIn to understand their experiences with our program.
cooledtured is continuously working to improve our processes and appreciate all feedback as it helps us refine our approach to talent development though. Have a good day!
PT
p T.
I applied to this Organization for…
I applied to this Organization for Internships. After an Interview with Mark, I was ghosted and there was no reply from him. This is a very poor work ethic demonstrated by the company's head wherein he cant even respond to my emails after I tried following up with him multiple times over a period of two weeks. Is this how you handle professional job seekers looking to join your organization?
Response from cooledturedMar 2, 2025
We are sorry to hear about your experience. We do not have any record of an applicant with those initials being accepted into our internship program. To ensure proper handling of your application and for any inquiries, please contact us using the official information provided on our website: https://cooledtured.com/internship.
DP
Danimal P.
Do not order Gunpla from this retailer
Do not order Gunpla from this retailer. They are charging sometimes 50 dollars more on pre-orders. They do not properly label things pre-order before checking out. They do not communicate at all about the pre-order. Just overall bad customer service for an online retailer. Would not recommend giving them your business.