Welll I have been a super fan for 6 years at least. The main reason is that I think I have only been able to deposit 1 time never won big! But it is the only site with fun games no adds with practice play. I'm disabled live on 900 a month. Thanks for letting us try new games and old one in a while free codes and spins. Not everyone can work. LOVE YOUR PRACTICE PLAY!!! when I get rich on Lotto I will deposite promise.
JP
John P.
This casino is horrible
This casino is horrible. I wouldn't recommend anyone play here.
LO
Lorraine
Rip off
They are a big rip off they owe me 2400.00 they also kept making excuses about how to send me my money I still have not got it......
CT
Chuck T.
They are crooks
They are crooks. Do not let them tell you they need your bank statement. All they need is wire info. They will have you jumping through hoops forever. Try lucky Creek casino .
TP
Tina P.
Cool Cat-Fix it!
I've been using Cool Cat for many years. I requested a withdraw on Dec. 16th. Since then, I've been dealing with trying to get my docs approved. They keep telling me that my address doesn't match. I told them right, because I moved over 1.5yrs ago. It's almost a month and I'm still dealing with this address change so that I can get my payout. I don't understand, why CoolCat, you all can't figure out that I need you all to update my address in your system. I'm not sending docs based on the address you have in your system, it's based I where I live now. Their website indicates they're just a call or chat away. Well, there is NO PHONE NUMBER, the chat people confirmed that. Also, if your chat people are helping people, please make sure they're looking at the persons information and/or what they said they submitted. Stop giving people the impression that you're actually looking at anyone's issues. Sam Adams is apparently my "host". Sam, you're not doing a good job right now. Frederick Jones, never emailed like they said they would, Victor was going to be handling my case moving forward, but they weren't available after I resent the docs I was asked to resend again, and there was David Marino. He did okay, but said exactly what everyone else said. I resent all my documents in one email altogether again. David said I could reach out tomorrow since it generally takes 24hrs to process. Even though I submitted the forms almost over a month ago! I'm loyal to a fault until I'm not and when I'm not, I'll do whatever it takes to get the word out that a company is not worthy.
DR
Diane R.
What a scam
What a scam. They give you what is supposed to be free spins you get through the play through and try to cash out but you have to deposit money in order to cash out. Classic scam. Don't waste your time.
CM
Casey M.
This casino does not pay out
This casino does not pay out. They claim that playing in tournaments and depositing my own money mixed with their free bonuses is mixing money and therefore not payable. Don't fall for it. Cool cat casino is not one you want to play.
DB
Dana B.
It’s been awhile since I tried to cash…
It’s been awhile since I tried to cash out on 10/9/24 $2,000 and also $100 on 11/19/24 and it said it was approved by the manager on both transactions and never got my withdrawals even after giving them all my documents which was verified. Told I couldn’t get a check. So, gave them bank information for wire transfer and was told I couldn’t do it if it’s a joint account. Open a separate account and still I over 3 months. NOTHING ABSOLUTELY NOTHING. Now it doesn’t even show in my history
This is really a scam casino and it’s sad because I been playing with them for awhile and deposited and lost thousands of dollars and when I try to cash out NOTHING ABSOLUTELY NOTHING. I wish we could sue these people.