CoohomReviews of coohom.com

Editing my room on coohom.com is an absolute nightmare due to its incredibly trash interface. I have no idea who designed this garbage website. They gave me a template room, I spent so much time carefully editing it, but when I clicked save, absolutely nothing changed. The save button is completely useless. Only complete idiots could design a website this broken and frustrating to use.

Not a good software after taking the elite subscription then also they are not letting to allow to full access this is a very inappropriate software this is a scam website do not give any money to this software they just take money from you and did not have a good customer support it is a total fake website i review this software in negative

"Dear Support Team, My name is [FATMA MOHAMED SALEH ELNAWAWY ]. Today's date is [5/6/2026]. I am writing to formally raise a complaint regarding my recent experience with your software, Coohom. Firstly, the rendering quality has become extremely poor compared to what I previously received. Secondly, I noticed that you no longer support exporting projects to FBX or OBJ formats, even though I used to rely on this feature for all my previous projects. I am subscribed to the top tier (Edit), and therefore I expect these advanced features to be available. Additionally, I have reached out to your customer service team previously, but unfortunately, I did not receive any response or resolution from them. Finally, I would like to request a refund for this month, as I did not benefit from the service at all. The render quality is extremely disappointing, causing a significant waste of my time and effort. I kindly request a refund for this period, and I look forward to your prompt response. THIS IS SAMPLE TO THERE RENDER Sincerely, [FATMA MOHAMED SALEH ELNAWAWY ]

Mi ha fatto solo perdere 30 minuti, perché il righello non si spostava e non riuscivo a prendere le misure di una parete, per far si che io potessi inserire le misure reali dell'immobile.

I subscribed to Coohom expecting to be able to actually use the plans I create. I paid for the Pro plan (around $19/month), spent an entire day working on a floor plan, and only when I tried to save the file I discovered that exporting the plan to PDF or DWG requires another upgrade to the Pro Plus plan (around $52/month). This makes no sense. What is the point of spending hours creating a floor plan if you cannot even export or use the plan unless you pay for a much more expensive subscription? In practice, the Pro plan is not really a usable professional plan. It allows you to design inside the platform, but blocks basic and essential features like exporting your own work. If you want to actually use the plans you create, you are forced to upgrade again. At that point, the cost becomes higher than many professional tools like SketchUp or AutoCAD, which actually allow you to fully use the files you create. This pricing structure feels very misleading. The lower plan attracts users, but the moment you want to use your work outside the platform, you are required to pay a much higher price.

Customer service is really bad. They’re very rigid and unhelpful.

It's the SLOWEST program (or app?) I've ever used! It's extremely UNresponsive. It's a failure!

Really bad customer service! After the 7 days trial they will automatically charge you without any notification, when you contact them for stop the subscription and refund the payment in the same day they charged you they rejected the request and give a bad attitude! The customer service name is Ashley Cui, it is what she reply: Based on policy, we cannot refund. If you insist on the refund, we will proceed to deduct the 5% of handling charge collected by 3rd party stripe system and will block your account then. Totally rude and unreasonable!