CoohomReviews of coohom.com

Coohom overpromises and under-delivers. You will find random walls that you did not add, and no way for you to easily delete them. You will add a door 16 times, and it will still not show up in the render. The render may look different from what you've actually designed. Something that should have taken you 30 minutes takes 3 hours because you have to repeat so many things, and it may still not work. I was on one of the highest subscriptions, the Elite tier. And it has been the most frustrating experience ever. There is no live chat. The help button is a rumour. You'll want to pull your hair so many times, but you'll stick around because you've invested so much time in it. God forbid I ever do this again. Of course, I've cancelled my subscription.

Editing my room on coohom.com is an absolute nightmare due to its incredibly trash interface. I have no idea who designed this garbage website. They gave me a template room, I spent so much time carefully editing it, but when I clicked save, absolutely nothing changed. The save button is completely useless. Only complete idiots could design a website this broken and frustrating to use.

Not a good software after taking the elite subscription then also they are not letting to allow to full access this is a very inappropriate software this is a scam website do not give any money to this software they just take money from you and did not have a good customer support it is a total fake website i review this software in negative

"Dear Support Team, My name is [FATMA MOHAMED SALEH ELNAWAWY ]. Today's date is [5/6/2026]. I am writing to formally raise a complaint regarding my recent experience with your software, Coohom. Firstly, the rendering quality has become extremely poor compared to what I previously received. Secondly, I noticed that you no longer support exporting projects to FBX or OBJ formats, even though I used to rely on this feature for all my previous projects. I am subscribed to the top tier (Edit), and therefore I expect these advanced features to be available. Additionally, I have reached out to your customer service team previously, but unfortunately, I did not receive any response or resolution from them. Finally, I would like to request a refund for this month, as I did not benefit from the service at all. The render quality is extremely disappointing, causing a significant waste of my time and effort. I kindly request a refund for this period, and I look forward to your prompt response. THIS IS SAMPLE TO THERE RENDER Sincerely, [FATMA MOHAMED SALEH ELNAWAWY ]

Mi ha fatto solo perdere 30 minuti, perché il righello non si spostava e non riuscivo a prendere le misure di una parete, per far si che io potessi inserire le misure reali dell'immobile.

I subscribed to Coohom expecting to be able to actually use the plans I create. I paid for the Pro plan (around $19/month), spent an entire day working on a floor plan, and only when I tried to save the file I discovered that exporting the plan to PDF or DWG requires another upgrade to the Pro Plus plan (around $52/month). This makes no sense. What is the point of spending hours creating a floor plan if you cannot even export or use the plan unless you pay for a much more expensive subscription? In practice, the Pro plan is not really a usable professional plan. It allows you to design inside the platform, but blocks basic and essential features like exporting your own work. If you want to actually use the plans you create, you are forced to upgrade again. At that point, the cost becomes higher than many professional tools like SketchUp or AutoCAD, which actually allow you to fully use the files you create. This pricing structure feels very misleading. The lower plan attracts users, but the moment you want to use your work outside the platform, you are required to pay a much higher price.

its great software if your a company BUT and its a big BUT as a home DIYer its not worth it, On the sign up page you get an offer to sign up at $12 a month instead of $42 beware this $12 isnt recurring it is only for 1 month you will then pay $42 it is worded as $12 a month it does state next payment is $42 but it is greyed out so is very misleading.I did a sample test and asked 8 people how it read and all of them said it read as $12 a month Only plus side is they do offer cancel at any time New offer updated from above here you can see how misleading it is it says monthly subscription $8.99 Auto Renew. Choose your plan Pro Pro+ 7 days free $0.00 Limited Time Or Monthly Subscription (Auto-renew) $8.99 70% off One-Month Pass (No renewal) $10.80 $36.00/mo 70% off Continue Monthly Subscription (Auto-renew) $8.99 70% off Order summary Normal Pro Monthly Subscription $29.98 $8.99 With Coupon 15% OFF Have a promo code? Next renewal amount is $29.98 on 2026-01-29 (This line is greyed out) Total: You save $22.34 $8.99 CDN Cancel anytime 30-day money-back guarantee Payment will be sent to Coohom (Hong Kong) Limited Not satisfied? Contact our support team to request a refund within 30 days, hassle-free

Changes of the dimension of furniture is not reflected in the downloadable drawing. Asset are very limited. Room name would disapear in the downloadable drawing. UI is not intuitive. It is understood that a designer program have a steep learning curve. But they got width and depth switched.. AI functions are borderlining sham. Bad customer service. Confusing pricing with offered packages.