CoohomReviews of coohom.com

I subscribed to Coohom’s Elite plan and accidentally forgot to cancel before the renewal. As soon as I was charged, I reached out to request a refund, explaining that I only use Coohom occasionally and didn’t need the full subscription. Their support response was very cold and strictly pointed me to their no-refund policy, refusing to make even a one-time exception. They linked the policy and said nothing could be done. While the platform itself works well for interior design and renders, the customer experience is extremely disappointing. If you make even a small mistake with auto-renewal, your money is gone. I’ve canceled and won’t be returning. I highly recommend anyone considering Coohom to be careful with auto-renewal because there is no flexibility or customer understanding.

The model for data center is very limited

They automatically renewed my account without notification, and there was no invoice or correspondence about the renewal. They refused to issue a refund despite contacting me the same minute I received a bank notification that they withdrew money from my credit card. Their customer service is the worst—no empathy, probably an AI.

They withdrew an higher amount the second month, first month was 19,57, the second month 69,90. I asked them why they did this they told me that I should check the website. 1. They did not send me an invoice 2. They did not send me a confirmation of the higher amount. 3. They say they dont have a refund policy I am going to call my creditcard company and let them investigate this.

They scam you and draw money from your account even after you've canceled the susbscription

I’ve had an incredibly disappointing experience with Coohom. Their support team is by far the worst I’ve ever encountered—unhelpful, disrespectful, and unresponsive. I reached out multiple times with a simple issue and received little to no assistance, only vague or dismissive responses. It’s clear that customer satisfaction is not a priority for them. If you’re considering using their services, think twice. A lack of reliable support makes the platform nearly impossible to use effectively. I regret choosing Coohom and would not recommend them to anyone.

Canceled subscription but you still get emails with reminders that your subscription will auto-renew. ???? Why Coohom?

Stay away from this Scam! Scammed me into spending money!! It is only to spending money!! It starts free and they charge first $30 month, After the $199,99 per year and, you cancel the subscription, but they don't really cancel and, renew for $299,99 I received in my Credicard invoice a bill $453,48. You are not allowed to remove the Credicard number from the site. Then they can renew the subscription without permission. Sign Homestyler, that is more clear, honest and works much better, with more furniture option and better render.