ConveniencetReviews of conveniencet.com

Ordered an advent calendar on 19th October. Chased up on 9th November. Received a generic reply "Sorry to keep you waiting. We have asked the carrier to expedite the transportation speed. But sometimes logistics would have delay. We've urged the update of your order status. Please kindly wait for its delivery. Yours sincerely, Customer Service Team" Chased again on 15th November and I was then sent a shipping status to show that the parcel was in the US dated 21st October. Still no idea of when it will arrive. Very disappointed with service.

Ordered the wave mugs. They say they were delivered but i never received them. Multiple emails requesting a replacement or a refund its now been nearly 2 weeks and they keep asking me to check the same places. No replies to the replace or refund. Awful company, rubbish communication!

Do not use this company at any price!! The goods they charged and sent were nothing like advertised, instead an inferior replica!! When I contacted them to complain and request a refund they offered me £2 !!!

Sea glass mugs nothing like the picture and look really cheap. Certainly wont be giving them as the gifts for which they were intended. Very disappointed

Ordered wave mugs. Took weeks to arrive. When ordering i did not realise they shipped from USA! Said mugs totally unlike advertised item. Cheap and nasty. Certain would not be safe for hot drinks. Awaiting reply from them addressing my complaints but i3m not hopeful. Never ordering something I see on Instagram again!!

Waited 3weeks for the item to arrive and was really poor quality, light weight and plasticky. Paid £18!!!! Been offered £2 compensation which is a joke. Stay clear of this company the product is extremely low quality but customer service is even worse. Dont waste your time an money on this

This company is miss selling products. I ordered a sea glass mug, it took nearly three weeks to arrive. The item looked like something out of Poundland, a completely different mug that they advertised. I payed just over £19 with postage. I emailed the next day requesting a refund, under their policy within 14 days. I took pictures as requested. Their customer service support are useless, asking can’t I give the mug to someone else! Offering £2 refund, then £4 refund, as it is pointless me returning it as their warehouse is in china! And it would cost ME too much money to return! Absolutely shameful. Stay clear of this company at all costs!

Scam, I ordered 4 large pocket sweaters and ones I received where not as described on the website they weren’t even the correct material. I have been emailing for 4 days now and company won’t let me return them, despite the guaranteed no questions asked return policy on their website. They have to give you a return address so stuck with them and now disputing through bank