CEL
Communication from company is a bit confusing
I paid for review materials and testing for a renewal of my journeyman electrician license with my wife's PayPal account, and now CTC's system thinks that she is the electrician! Attempts to contact the company have been unsuccessful thus far, and my renewal deadline inches ever closer. (Later) Just checked my online account, and they actually have my name recorded correctly. So I guess all's good. But emails are in my wife's name, which is odd.
Response from Contractor Training CenterAug 22, 2025
Thank you for taking the time to leave a review and for letting us know what happened. When a purchase is completed through PayPal, our system automatically imports the name and email tied to that PayPal account—which is why your wife’s information showed up in the emails. No worries though—just send a quick note to [email protected] with the correct name and email you’d like on the account, and we’ll update it right away so everything matches your license. We appreciate your patience and are glad to hear the course materials are showing your name correctly in the portal. Good luck with your renewal, and please reach out if there’s anything else we can do to help!




