Contractor Training CenterReviews of contractortrainingcenter.com

Response from Contractor Training CenterDec 11, 2025

Thank you for your feedback. We're sorry for the frustration caused by the backordered items. At times, orders are shipped in separate packages when certain items are on backorder, but please rest assured that we closely monitor all shipments to ensure everything reaches you as soon as possible. We appreciate our patience and are always here to help if you need anything further. You can reach us at [email protected] or 888-858-7350.

Response from Contractor Training CenterDec 9, 2025

Thank you for sharing your feedback. We're truly sorry to hear that your books didn't arrive in time. We did ship your order on December 2nd, and it was in transit with UPS until it arrived on the 8th. While delivery delays are unfortunately outside of our control, we always do our best to ship orders promptly so students can get their materials as soon as possible. If there's anything we can do to support you moving forward, please reach out. You can reach us at [email protected] or 888-858-7350. We are always here to help!

Response from Contractor Training CenterDec 9, 2025

Thank you for taking time to share your feedback. We're glad to hear you found the module informative, and we appreciate your suggestions on how we can improve. Thank you for helping us improve the learning experience. If you have specific areas you'd like more insight on, please feel free to reach out. We'd be happy to help. You can reach us at [email protected] or 888-858-7350.

Response from Contractor Training CenterNov 11, 2025

Thank you for taking the time to share your experience. We’re glad the CMS Manual proved useful and appreciate the candid feedback on the highlighted sections and online practice exams. The licensing exam does change from time to time, and we update our practice bank in cycles—so it helps to know when you spot questions that feel out of sync. If you can note any specific items or topics you felt were outdated, our curriculum team will review them right away. Our instructors are available to guide you on where to focus, how to navigate the manual quickly, and how to approach any areas not yet highlighted. Just email [email protected] or call 888-858-7350 and we’ll set up a session or provide supplemental material at no charge. Your input helps us keep the course as accurate and targeted as possible, and we’re committed to making sure you have every advantage on test day. Please reach out if we can assist further. —Contractor Training Center

Response from Contractor Training CenterOct 24, 2025

Thank you for sharing your concern—and for noting the positive interactions you’ve had with our team. We’d like to clarify how Virginia DPOR oversight applies to each of our offerings. • 8-Hour Pre-License Course: This course is mandatory for Class A, B, or C applicants and is regulated by DPOR. Contractor Training Center appears on DPOR’s approved-provider roster, and the content you receive has been reviewed and accepted by the state. • Class A/B Exam-Prep Course: This optional study program is not regulated by DPOR because it isn’t a licensing requirement. It focuses on practice questions and test-taking strategy rather than serving as an official rules course. For that reason, some wording may differ from the exact language found on the DPOR site, but the pre-license course (the one DPOR reviews) follows state regulations exactly. If you’ve spotted a specific discrepancy in the 8-hour pre-license material, please email the slide or page number to [email protected] or call 888-858-7350 so our curriculum team can verify and correct it immediately. We update the course whenever DPOR releases changes and appreciate your help in keeping the material perfectly aligned. We hope this clears up the distinction between the two courses and reassures you that the state-regulated portion is fully approved. Please reach out with any other questions—we’re here to make sure you feel confident in the information you’re learning. —Contractor Training Center

Response from Contractor Training CenterJul 15, 2025

Thank you for your feedback. We strive to keep our materials up-to-date, and I'm sorry to hear that some test questions didn't align with the 2023 NEC. We appreciate you bringing this to our attention and are reviewing the content to ensure accuracy. Please feel free to reach out to us at [email protected] if you have any specific concerns or need further assistance. Your input helps us improve.