Dennis R.
Miscommunication successfully adverted.
Originally the time for the live class was changed with only 15 minutes notice. While on the phone with customer service, they originally provided a note that they would not be able to assist me I had to attend the new class. Asking for a refund seemed to be an act of god... But they had Spencer Clifford jump in and give the class last minute and he alone made the class well worth the original trouble I went through... So poor take-off but pretty good landing... I highly recommend you request Spencer Clifford as your instructor.
Response from Contractor Training CenterJul 16, 2026
Thank you so much for this thoughtful review, and we're sorry for the mix-up at the start! We've looked into it, and the confusion came from a discrepancy between the email notification and the Zoom link — something our team wasn't aware of at the time. To make it right, we held both the original 11:00 class and the rescheduled 4:00 class so no one would miss out. We're truly glad you were able to attend, and even happier to hear that Spencer Clifford made such a great impression! We'll be sure to pass along your kind words to him — feel free to request him again for future classes. Thanks again for your patience and for sharing your experience with us.