Contractor Training Center Reviews | Read Customer Reviews of contractortrainingcenter.com

Contractor Training Center Reviews | Read Customer Reviews of contractortrainingcenter.com

Contractor Training Center reviews

Showing 103 reviews with 1 star · Clear filters

CALEB R.
Aug 14, 2025
You sent the wrong book
You sent the wrong book. I ordered the 2018 code book.
Response from Contractor Training CenterAug 19, 2025
We’re sorry to hear there may be an issue with the book you received. According to our records, we shipped the Tabbed and Highlighted Virginia Uniform Statewide Building Code (USBC) Part 1, 2018 Edition you ordered, but it sounds like something may have gone wrong in transit or during fulfillment. To resolve this quickly, we’ve just emailed you—please reply to that message with a photo of the book’s front cover and copyright/edition page. Once we receive the picture, we’ll verify the edition and ensure you received exactly the book you ordered. If you have any questions or prefer to call, our team is ready to help at [email protected]. Thank you for bringing this to our attention.
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Rick L.
Aug 10, 2025
After completing exam at end of course…
After completing exam at end of course and receiving grade, no way to see which questions were right or wrong. Bad course for North Carolina General Contractor’s CE. Could be a good course for applicants preparing for the CPA exam.
Response from Contractor Training CenterAug 11, 2025
We’re sorry to hear you were disappointed that the end-of-course exam didn’t display which questions you answered correctly or incorrectly. North Carolina licensing rules restrict what can be shown after a CE exam is completed, so the system can’t automatically reveal the answers—but we completely understand how helpful that feedback can be. Regarding the course content itself, the Accounting & Taxes module is one of the electives the NC Licensing Board permits for CE because solid financial management is essential to successfully running a construction business. Our goal is to offer practical refreshers on topics that contractors use every day. If you’d like clarification on any topic covered in the course or have suggestions to improve your experience, please reach out to us at [email protected] or call 888-585-7350. We value your feedback and are here to help in any way we can.
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Malachi G.
Aug 8, 2025
Paid for a course and can't get into it
Paid for a course and can't get into it
Response from Contractor Training CenterAug 11, 2025
We’re sorry to hear you had trouble accessing your Virginia CE course. As soon as we saw your review, our team reached out by phone and emailed detailed login instructions to help you get started right away. If you still need assistance, please let us know—we’re happy to walk you through it step-by-step. You can reach us anytime at [email protected] or by calling 888-585-7350. Thank you for giving us the chance to make this right. —The Contractor Training Center Team
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Earl S.
Aug 6, 2025
Not good would not recommend him to…
Not good would not recommend him to anybody I know
Response from Contractor Training CenterAug 6, 2025
We’re very sorry to hear you had a disappointing experience. Providing excellent service is our top priority, so your feedback is taken seriously. Our Student Advisor is reaching out to you by phone to learn more about what went wrong and to see how we can assist you personally. If it’s more convenient, you can also email us at [email protected] (or reply here) with additional details. Your input will help us resolve the issue and improve our services for everyone. Thank you for bringing this to our attention—we appreciate the opportunity to make things right.
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Sparky
Aug 4, 2025
“Highlighted”
“Highlighted”. Yes there are tabs, but very little highlighting at all. About 10 pages with one maybe two sentences highlighted. Way too expensive for what it is
Response from Contractor Training CenterAug 5, 2025
We’re sorry to hear the materials didn’t meet your expectations. Your feedback about the limited highlighting is important, and we understand your frustration. Please know we’re already working with our shipping department to resolve this as quickly as possible and ensure you receive properly highlighted materials. We’ve emailed you requesting photos of the items you received—please send them to [email protected] so we can verify the issue and provide a prompt solution, such as sending a corrected replacement or another option that best meets your needs. We value your business and appreciate the opportunity to make this right.
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Lora
Aug 4, 2025
Tech Issues
Started out good with the modules but day of mandatory, I did not receive a link, Lucky for my my fiancé was in the same class and was able to send me the link, otherwise I would have missed my mandatory. Nice guys but they definitely have some bugs to work out. DAte was actually Aug 6 2025, but that too is not an option on the calendar below for date of experience
Response from Contractor Training CenterAug 4, 2025
Thank you for sharing your experience, and I’m truly sorry for the hassle this caused on such an important day. We send the class-access link 24 hours before every session, but occasionally these emails are redirected to spam or junk folders, which appears to have happened here—please accept our apologies. Your feedback about the calendar and reminder system is invaluable, and our team is already working to improve these areas so others don’t encounter the same issue. If you could email us at [email protected], we’ll verify that future messages reach your inbox and offer a complimentary refresher session for the inconvenience.
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Contractor
Jul 8, 2025
Basic user name and password setup was…
Basic user name and password setup was the most difficult task for the company.
Response from Contractor Training CenterJul 15, 2025
I'm sorry to hear you had trouble with the setup process. We strive to make our courses as user-friendly as possible, and your feedback is important to us. Please reach out to us at [email protected] so we can assist you and address any issues you encountered. Thank you for bringing this to our attention.
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John H.
Jun 26, 2025
waste of time and money
Pay a ton of money for a course just for it to expire in 3 months. "you can pay another 150 to extend for 3 more months" I wouldn't spend another penny. The course was trash. only thing i wanted to do was take the practice test before i take the test. If you know how to take a test, this course is a waste of time and money.
Response from Contractor Training CenterJul 15, 2025
I'm sorry to hear about your experience with our course. Our courses come with 180 days of access to ensure ample time for study and preparation. The goal of our practice tests is to help you learn how to effectively use the books during the exam, rather than just memorizing information. We design them to enhance your ability to navigate the material and apply it in a test setting. We appreciate your feedback and encourage you to reach out to us at [email protected]. We are happy to grant you an extension and provide any additional support you need.
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