contractorswholesalesupplies.comSelling affordable contractors and paint supplies. Also sell safety products, PPEs and commercial cleaning supplies with wide selection available.
contractorswholesalesupplies.com (contractorswholesalesupplies.com) has 238 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingHome Goods Stores · Travelers Rest, South Carolina
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Showing 25 reviews with 1 star · Clear filters
Robbie M.
I reached out several months ago about my famowood being hard, and unable to use. I was told they would replace them, they never did. I ordered again, and one case of the famowood is damaged. all containers are dented in
Saleh K.
No delivery yet
Response from contractorswholesalesupplies.comNov 28, 2023
We apologize for your delayed order due to UPS damage. Our warehouse was closed for the holidays and has since reopened. For urgent concerns, please contact us at [email protected]. We appreciate your understanding.
Roberto R.
Did not try to get the right item to me .even if I mistaking ordered the wrong item .you were more interested in the restoking fee than to helping me get the right purchase.customets refer other clients.
Response from contractorswholesalesupplies.comAug 11, 2023
Thank you for sharing your concerns, Roberto. We apologize for any confusion regarding the restocking fee. Its purpose is to address cases of mistaken orders, and in this instance, the product is in high demand. We promptly refunded your funds upon receiving the return. We value your feedback and strive for customer satisfaction. Please feel free to reach out if you have further questions or need assistance.
Lisa C.
Did not send me the correct supply
Response from contractorswholesalesupplies.comJul 4, 2023
We apologize for any inconvenience caused by the discrepancy in your order. After thoroughly reviewing our records, it appears that we have indeed shipped the correct item, the 10 count case Shur-Line 2008141(2006556) Paint Edger, to you. To better assist you and address your concerns, we kindly request that you provide us with a picture of the received product. This will help us assess the situation accurately and determine the best course of action to rectify any potential errors. Please send the image to us via email at [email protected] or reach out to us directly at 800-288-9404. We value your satisfaction and aim to resolve this matter promptly. Thank you for bringing this issue to our attention, and we look forward to assisting you further.
abel J.
Deliver your products on time like promised and paid for! Cost me a client because of your promise to deliver! I still had to pay and no thank you from this company! We’ll never order from hear!! Poor customer service!!
Response from contractorswholesalesupplies.comApr 14, 2023
We are terribly sorry to learn that we have let you down, Abel. Your constructive criticism will allow us the opportunity to improve and do better. We sincerely appreciate you bringing this to our attention. We are always looking for ways to improve. We have found out that the delay is because of the courier who damaged the item. We have already sent a replacement hopefully it will be delivered in 3-5 business days. If you need further assistance, please email [email protected] or call us at 800-288-9404 and allow us the opportunity to make things right for you. We may be able to give you discounts for the trouble. Just look for me, my name is Jill, when you call/email. We appreciate your time and do hope that you will reach out to us soon.
Disappointed
Ordered 100 bags of plaster of Paris and told it wasn’t available in the local warehouse. That it had to be shipped. The shipping literally cost more than the plaster did. Absolutely ridiculous. More than doubled the cost of the plaster. Which is more than it cost to buy the plaster at other retailers! You should have shipped the stuff you had locally for free and then I could have plaid for shipping for the others if I chose to get them. We won’t be buying from you again after this.
Adrian
They said I would receive 100 packets of 3M sanding sheets and only received 1 when I paid for all of them
Response from contractorswholesalesupplies.comOct 6, 2022
We’re sorry your experience didn’t match your expectations, Adrian. Upon checking Proof of Delivery, we shipped 100 units to you. Can you please send us a picture of what you have received to support the claim? Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things better if you give us another chance.
Larry D Abbott Painting C.
I ordered 2gal of Krud Kutter Gloss Off. On Sept 15 UPS notified me it had been delivered. It wasn't delivered to me. I contacted UPS who suggested I contact the seller. I did contact Contractorswholesalessupplies. They told me they would check and get back. Didn't hear from them again. I think they shipped it to the wrong address. I'm out $64.00 with no recourse.
Response from contractorswholesalesupplies.comSep 21, 2022
Dear Larry, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Upon checking your email, looks like you have already received the package. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things better if you give us another chance.