Container OneReviews of containerone.net

Still haven't received either order nor the tracking info I was promised for orders 41423 and 41424. I was also given reference #'s 232865 232866

The floor has patches , doors don’t open very well , not happy about being charged an extra shipping charge addional $652.

The driver was very old, no problem except that he got lost, couldn't find his way out, got stuck turning around. He should have had a co-driver, help in some way.

I never received a container

Doors never closed properly from delivery foward. I should have had them load it back up and take it back cause I found out once I have it its my problem with your company. I have to hse a tractor to open and close my doors even after leveling. Container had been dropped and doors sprung. Im thinking about buying a second container but it won't be from your company and the next time I won't accept delivery unless doors operate as intended. Only help yall did was tell .e to level it. If you had done the right thing you would have sent a rep out and if it couldn't be repaired you would have replaced it. I wouldn't have minded paying for fuel to bring a replacement. Ive let everyone that ask about the container know not to use your company because you don't stand behind your product.

I ordered a roll up door and it came in damaged. The damaged was not discovered until about 2 months after delivery due to me having broken ribs, I'm almost 72. The damage was not visible until installation when the door was un-rolled. It's worth noting that the door could not and should not be un-rolled until the installation is in process! After notifying container one they first denied my due my claim due to the time between delivery and damage discovery. I informed them that I was healing up from broken ribs. Plus the damage could not be seen until the installation was in process. Was I expected to take delivery and install it in 7 days or less? Anyhow I went up the ladder and spoke with a VP. I supplied him with photos to support my claim. He replied to me via email and CCd the sales rep. to replace my door. I have that email. After several back-and-forth emails and phone calls their offer to replace it was reduced to a can of free touch up paint. My door has a puncture through it! Spraying over it accomplishes nothing! EDIT: Reply received 06/25/26 after reading this my first thought was you folks are just proving my point. Sounds like it was definitely just a canned response. Perhaps even AI but whatever it was Container One certainly doesn't even read their reviews!

They could not sell me a container. Would be nice if the website would have let me know.

I ordered a 40 ft High Cube shipping container from container One. Final order was confirmed by Container One on Aug 21, 2025. A container was delivered on Tuesday, August 26. However, the delivered container was a standard size container, not a high cube. The company confirmed their mistake and agreed that they need to swap the container for the correct one. It took over 2 months to get the proper container delivered, and I had to badger the salesman, the logistics group, and even the purchasing team in order to finally get the swap made. Never again.