Container and Packaging started as a family-owned business and has provided packaging solutions and logistical expertise to entrepreneurs and established companies for over 50 years. In 2018, Container and Packaging became an employee-owned company, with a continued goal of bringing value to businesses through each step of their packaging evolution with expertise, partnerships, buying power, and resources.Headquartered in Eagle, Idaho, Container and Packaging operates multiple strategically located fulfillment centers throughout the country; with deliveries quickly reaching all 50 states and more than 70 countries. From the very beginning, Container and Packaging has built success through one-on-one conversations with customers to discover what they truly need to make products they can be proud of. From start-up to multi-national company, Container and Packaging has the capability to help your company throughout the life of your business. With thousands of unique stock products and access to hundreds of thousands through a nationwide network of vendors and manufacturers, Container and Packaging can get what your product needs. Container and Packaging's reputation has been built on creative solutions and excellent service, listening more than talking, choosing creativity over complacency, and smashing expectations.
Container and Packaging (containerandpackaging.com) has 580 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
containerandpackaging.com
Website
containerandpackaging.com
Category
Shipping & Logistics
Location
Boise, Idaho
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Strange, but I love the waiting voice and humor. The rep was knowledgeable and the whole site it friendly to use. A lot of thought went into it. It keeps me coming back all these years later.
Response from Container and PackagingAug 20, 2026
Thanks for appreciating the little things, Caty. We know you've seen a lot of changes over all the years we've partnered together. We look forward to many more years to come!
NS
Nakeer S.
always have been very responsive
always have been very responsive, helpful and has a amazing product.
Response from Container and PackagingAug 20, 2026
We truly appreciate your kind words, Nakeer. Thank you for taking a moment to leave us a review.
EC
EDWIN C.
Great customer service
Great customer service
Response from Container and PackagingAug 20, 2026
Thank you, Edwin!
KA
Karlito
Good experience working with them..
Good experience working with them..
Response from Container and PackagingAug 20, 2026
Thank you, Karlito! We look forward to assisting you again soon!
GS
Gregory S.
GJ Honda was able to give me expert…
GJ Honda was able to give me expert advice about their products in relation to my specific business needs, and that alone made my experience stand out. She took the time to actually understand what I was looking for, answer my questions thoroughly, and explain which products and options would make the most sense for my business instead of simply trying to make a sale.
She also went above and beyond by making me aware of discounts and savings that I qualified for, which I genuinely appreciated. A lot of businesses will allow a customer to spend more than necessary without saying a word, so the fact that she proactively looked for ways to help me save money showed me that she was focused on building a relationship with the customer and not just completing a transaction.
The level of customer service she provided was far above the standard experience you normally receive. She was knowledgeable, professional, patient, attentive, and made the entire process feel easy. Every question I had was addressed, and I walked away feeling confident that I was purchasing exactly what I needed for my business.
As a business owner myself, I pay close attention to customer service because I understand how important it is to earn a customer's trust and repeat business. There is a lot of competition out there, and realistically, I have plenty of other companies I could choose to spend my money with. Products and pricing are important, but the people representing a company can ultimately be the deciding factor.
To be frank, GJ is the reason I have decided to exclusively do business here going forward. Her service turned what could have simply been another purchase into an experience that earned my loyalty. When someone takes the time to understand your needs, helps you make informed decisions, finds opportunities to save you money, and treats your business like it matters, you remember that.
GJ is an outstanding representative of the company and a perfect example of what above-and-beyond customer service should look like. I sincerely hope her management recognizes the value she brings to the organization, because employees like her are the reason customers return, refer others, and choose one company over the competition.
Thank you again, GJ, for your professionalism, expertise, patience, and exceptional customer service. You have absolutely earned my business moving forward.
Response from Container and PackagingAug 11, 2026
Thank you so much, Gregory, for taking the time to share such an incredible review! We are truly grateful for your kind words and, most importantly, for your trust in GJ and our team.
GJ genuinely cares about understanding each customer's unique needs and finding the best solution for them, not simply making a sale. Knowing that her expertise, patience, and dedication made such a meaningful impact on your experience means so much to all of us. We especially love hearing that she was able to help you find ways to save while making sure you were getting exactly what was right for your business.
Thank you for choosing to do business with us and for sharing such thoughtful feedback. We are honored to have earned your business and look forward to being your packaging partner for years to come!
OL
Omniwell L.
Great job! Your team are amazing.
Great job resolving order while team mate is gone and completing new order.
Response from Container and PackagingAug 11, 2026
Thank you for your support! We are thrilled to hear that Stephen was able to step in and assist you while Brenda was out of the office. Our sales teams work very hard to make sure no one is left behind just because a team member is away. We appreciate your feedback and look forward to the next time we get to assist you!
AM
Amy M.
Bird was the best help and amazing!!
Bird was the best help and amazing!!
Response from Container and PackagingAug 11, 2026
We love to hear that, Amy! Thank you for taking a moment to share your experience with us. We hope your samples work for you and that we will have the pleasure of working with you again real soon!
MM
Margaret M.
Excellent customer service
Excellent customer service! UPS undelivered package. The order was replaced right away.
Response from Container and PackagingAug 11, 2026
Wahoo! We really love to hear about a wrong that has been righted. Thank you so much for sharing your experience with us, Margaret.