Sharon W.
Good prices, but the website and stock availability need improvement
I’ve ordered from Container and Packaging a few times, and while the prices are usually competitive, the overall experience can be frustrating. The website is not always easy to navigate, especially when trying to find matching lids, caps, or related items. Some pages load slowly, and making changes in the cart can be more difficult than it should be. I also wish product availability was more consistent. There have been times when basic items or matching components were out of stock, which makes it harder to plan orders and keep production moving smoothly. That said, the pricing is still one of the main reasons I continue to consider ordering from them. If the website experience, stock updates, and shipping costs were improved, it would make a big difference.
Response from Container and PackagingMay 26, 2026
Sharon, thank you for sharing your feedback with us. We appreciate your continued business and your honest insights about your experience with us. We're sorry to hear that navigation the website and managing product availability has been frustrating at times. We understand how important it is to quickly find matching closures, available stock, and place orders all while trying to meet deadlines. Feedback like yours helps us to identify where improvements are needed. We are actively working to fix some of the website issues you've experienced lately. We would also like the opportunity to look further into your experience and see how we can help. Unfortunately, we were unable to locate an account with the information provided. When you have a moment, please reach out to us directly so we can better assist you with any concerns regarding available stock, shipping, or website navigation. We sincerely appreciate your recognition of our competitive pricing and hope to provide you with a smoother experience moving forward.