Contact Lens King Inc.Reviews of contactlensking.com

my order has been processing for weeks.

The prescription that was filled was an old one.

2 for the past 2 times gang. I wait 1 or 2 weeks for my specialized right eye, (the one I need to see with.)You Brag about how many thousands of lenses you have for other people. But you don't even keep 1 pair of this lens in stock. Then you offer us specialized express mail certainty options. So I paid for 2 days after last time 2 plus week wait time for your express mail. Once upon a time I started using your company, because they were much cheaper than your competitors. Because it was as simple as lens express. In the last 8 to 10 years, your prices are not lower. In the last eight to 10 years, USPS, UPS, Amazon, Walmart, etc. offers 1 to 2 day service, and EXECUTE this. WORKING and including SATURDAYS & SUNDAYS. You however, operate as if it is a decade ago. You blame the limitations of the mail and excuse yourselves as you take my extra money for express mail and overnight mail, "because weekends don't count". Update your calender its 2020. Thus, I again waited for your "super" express mail package of overnight delivery for more than 72 hours. Long day for me once again. And at a much higher price tag also. I'm done using your business.

I usually check prices before buying and been shopping for lenses for 20+ years. Lens.com is my to-go company but after finding a shady "processing fee of almost $100 at the end of the order, I decided to shop around. Come up to ContactLens King. Good reviews here at Trustpilot. Check. Went to make purchase and THE SAME PROCESSING FEE was at the end. It makes us all feel cheated as we shop for the lower price over the internet. I refused to buy while companies are making this scheme. In fact, research higher "price per item" in other sites that don't use these processing fees and got an overall better deal. Shame on you all to make our purchasing process so much more cumbersome. VERY disappointed.

This will be my final order. The experience and passive aggressive racism and overt oppression is completely unacceptable.

I have ordered a number of times from Contact Lens King, all without problems. This last time they added a $47 "processing fee" without letting me know. I will never order from them again. This is unethical and bad business.

Horrible! I purchased contacts from the on July 17, 2020, still no contacts today. I called every other day checking on my order status and was pretty much given the run around (you should get them this day, you should get them that day) well today still no contacts! I called this morning July 28, 2020 to get an update on my order and was told my contacts were on back order! Poor customer service. I was mislead. One person even told me he'd call me by 3pm yesterday once he check to see if my contacts were on their trunk. Never happened! No call! I requested a refund! I will not purchase here again. No consistency.

Horrible! I purchased contacts from the on July 17, 2020, still no contacts today. I called every other day checking on my order status and was pretty much given the run around (you should get them this day, you should get them that day) well today still no contacts! I called this morning July 28, 2020 to get an update on my order and was told my contacts were on back order! Poor customer service. I was mislead. One person even told me he'd call me by 3pm yesterday once he check to see if my contacts were on their trunk. Never happened! No call! I requested a refund! I will not purchase here again. No consistency.