Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
Consumer Reports (consumerreports.org) has 129 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
consumerreports.org
Website
consumerreports.org
Category
Professional Organizations
Location
Yonkers, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I was looking at home security cameras on CR. After reading their assessment for their highest rated model I went to Amazon and read the reviews from customers who purchased that model. They were all one star ratings and customers said the product was junk and would not recommend buying it.
VN
Valued Norton C.
I bought a Consumer Reports…
I bought a Consumer Reports subscription for 21.40 (special pricing for all sorts) After trying to get online to use it after setting up the account password I couldn't access the database that they advised I could. I canceled the subscription. I requested a refund of the 21.40. I had been a member for approximately 90 minutes. I was told my refund would be pro-rated to 17.00 since they had already sent out the Aug/Sep magazine issues. The CC payment wasn't even processed the next day. After I raised a stink with the 17.00 I found that the following day a "refund of 14.98 was to be processed Not 17.00 NOT 21.40. Neither the payment nor the refund shows "PROCESSED" two days later on my CC??.
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Kelly S.
I was just totally scammed by this site…
I was just totally scammed by this site and they charged me for something that I didn't even receive the service on and it is a horrible misleading site that sucks you in with misrepresenting the actual content of the application and the fact that they would not refund the charge for a service that was never received and they are supposed to be the best place to get info on other products etc? Would not recommend the site to anyone waste of time and money
JL
Jana L.
Do not use Solenergy
I recommend not doing solar panel work with solenergy. Almost two years my landlord signed us up for them . January 2023 they came and put them up. March/April of 2023 they became activated however my bill kept coming and hers was the only one that stopped. she continued to reach out to the sales rep that had every excuse under the sun for why he couldn't talk or not return her calls. So I wrote a review on their page and finally got a response that way . November/December of 2023 the sales rep decided that he would start paying my bill until he could get an electrician here to hook me up to the panels that I am not hooked to for some reason. landlord was told it would be right after the first of the year. It is now may 2024 and I have had issues with him the last two months ignoring me and coming up with excuses as to why he is not sending me bill money when he says he is going to . Today he told me that setting up a time for someone to come hook me up to solar is not his field of work so he would have to connect us to that department. Needless to say I have an email from a higher up that states if we have an issue we are supposed to talk to him not the company.
So if you want solar panels and to actually be hooked up and running from them do not go with solenergy.
BM
B M.
Vivid Seats
Vivid Seats. Bought tickets to a performance in Florida when I showed my ticket at the box office I was told they never do business with Vivid. I had to buy a new ticket at the box office. After the show I checked my charge card the ticket for $125. was charged, plus an insurance vendor applied $16. they called Event Insurance that Vivid instructed this company to add in case I had an emergency during the performance. DO NOT USE THIS COMPANY..... VIVID SEATS
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Ron B.
I always was able to trust CR however
I always was able to trust CR however, the new crop of young reviewers seem to be lacking and I'll go so far as unethical. They rated a cheap BBQ that I know is poorly manufactured over well know brands like Weber or Napoleon. When I challenged them on specific points, they did not address any but rather told me how proud they were of their staff. I cancelled my subscription right after that.
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Charlene G.
Do not order CROCS online
I ordered a pair of crocs, Brooklyn slides. The look nice online, but were a bit too clunky when I received them, so iopted to return them. I paid about 75$ for the shoes and returning them would have cost me about 35$, which to me is absolutely ridiculous. I shop online alllll the time and never have had an experience like this.
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michael N.
DANGER*** GEICO*** will screw you
Do not use GEICO
##DANGER##
I was rear ended. In a CONSTRUCTION ZONE
100' from my
CONSTRUCTION SITE
Car totalled. She hit us so hard I pushed the tow hitch a foot and a half forward.popping spare and buckling frame.i was doing 20-25 mph she swears she was doing 35 mph. They said it was my fault. Still can't hold job very long, shoulder bone on bone now hurts constantly. Pops randomly. Had to have surgery, when I woke up from surgery I was told" everything went great it's going to be fine"! ," but, you can't go back to lumber mill or construction". All I knew. Oh before I forget I was in shock world spinning just climbed out of wreck when a crooked Hillsboro Oregon officer was laughing in my face handing me citations. GEICO already had me at fault and refused to change it. Unless I could get tickets dropped.If I could get tickets dropped, they would change the at fault. So when I had them dismissed, GEICO refused to reverse at fault. Demanded I go ask judge why they were dismissed.after a couple months of no work and inability to, I was sent 2 pip checks.a few days later my bank cards kept being declined. I finally had to go in and handed my cards to US BANK rep/ teller. Who grabbed and cut them in half. A day later I received notice.: due to check fraud my accounts were frozen and being force closed. GEICO had placed stop payments before mailing pip checks to me. So I had no bank accounts, couldn't work, finally got diagnosed with an extreme labral tear in left shoulder. Turns out The lady who was only doing 35 had GEICO as well. We received notice that she received new car replacement and $47,000, we lost our bank accounts, vehicle, career, dignity and home, worse most poor Christmases ever. I'm still sorry to grandkids for that. The one witness, who lied his @$$ off, whose information on police report is illegally blacked out all but the name "KEVIN CRAMER". Though I have called every single office of his in N. DSKOTA, to see if it was really him, and why would he lie like he did, but never an email or return call. Though another question I have is where was your wife while you were following this young blonde in Oregon so early in morning. This would explain why 7 attorneys dropped me by email after less than a week, with little to no explanation. I will NEVER, EVER, EVER use GEICO. Again. For any reason. Or UD BANK who accused me of fraud and when I tried to pay my credit card bill with my little cash was asked if it was counterfeit, because I willfully committed check fraud. I will never be at 100% in my left shoulder. I was actually told I should file for social security, since I can't hold a job for long now, and can't do what I know. And turned 50. I have another review coming for them. In closing did I mention that I had the sense to take pics immediately after wreck. Which prove the police report a complete lie. Any one who asks I'll show proof. I never got my day in court, could not keep an attorney for some reason.the law and insurance I overpaid for are suppose to protect me. Not bend over backwards to destroy my life. Almost 18 years with GEICO an 19 for US BANK. All because I was going to work early.... 11/02/2018.this won't go to exact date and I will prove my facts upon request. So whomever gets to publish or not, I BEG you to request. It's not libel, or slander. It is the truth I'm still paying for in pain. Daily. Lost everything can't work. Let them threaten to sue me. Please. Publish the truth please.if they threaten you, your sn impartial publisher, with proof of every last word. Doing your part to protect consumers from faulty products, dirty cops, disloyal husbands who are also crooked politicians. I hope Kevin cramers wife and friends read this. Maybe his wife will make him pay for ruining a man's life.by throwing congressional authority around.trustpilot protect yourselves first, but when threatened and told to remove this send them a pair of steel tied workboots . Tell them to walk a mile in my boots