Consumer ReportsReviews of consumerreports.org

They don't tell you when you sign up for consumer report or I didn't see it in any fine print that it automatically renews. When I saw that my checking account had been debited $39.00, I contacted and canceled my next year's subscription. They charged $10 to cancel the subscription so buyer beware if you are going to get it. Make sure you see the fine print. I have never heard of such ridiculousness.

I have extreme buyer's remorse, and canceling my membership one day after enrolling, I was given a small refund. BAD DEAL !!!!!!!!!!!!

Consumer reports states that it has not get a commission for items and reviews, but that’s not true and it says so if you look deep deeper. The whole reason I paid for a consumer reports was to get an unbiased review that someone was not getting paid for.

I had subscribed to these guys, on and off, over many years, and never had a problem. I did so again a year or two ago and had got the print magazine and electronic access. Recently, they sent me a renewal form, so I renewed online and then tried to use the electronic access again, but was told such wasn't part of my subscription. Side note: The magazine is fine, but when you're about to shop for something that's not in your magazines, you want/need access to those reviews as well. Anyway, I figured, fine, I'll just request a refund. Oddly, I was refunded only half of what I had JUST paid, so I wrote them them. Someone replied, rather rudely, with some entirely senseless justificarion, so I politely replied to express my concerns and ask for an clarification. Never heard back from them. Like so many others, I've been taken to the cleaners by an unethical organization with whom I will never again recommend or do subscribe.

I was *sure* I had cancelled CR years ago. Suddenly, I get a note that I've been auto-renewed. Just one day's warning, and in a message that looked like a scam, so I didn't get to their web site until the next day. Just to be sure, I tried deleting my payment info (so this doesn't happen again), but that function on the web site is "currently unavailable". This is now how an honest organization operates!

I, too, was duped by auto renewal for a digital subscription that I used once. I was out of the country, Costa Rica, for some time and upon my return I was charged for auto renewal 1 day prior. (my bank notified me). I called Supervisor Joey to explain and he nicely said there is nothing CR can do as they are a non-profit company (WHAT?). It now seems they DO PROFIT from charging & NOT refunding auto renewals for any reason. Watch Out for subscribing as you have no recourse if you forget or are out of the country prior to them charging your account! Watch

Disappointing that THIS company of all companies auto renews people without notice or providing a receipt. And they auto renew you after you've already cancelled your service!!! I cancelled again and they withheld $10 even though I hadn't used the service in a very long time, cancelled it a year ago, and had no clue they were going to auto renew me. Not a good sign when a company resorts to doing this to people..

Very poor customer service. Membership renewal is almost scam like – they make it almost impossible to cancel auto-renew. Tried deleting my credit card online (could not), tried canceling online (could not figure it out), called (closed or long wait), they even used an old cancelled card to charge me. Chatted online (long wait), called and spoke with a supervisor (30+ minutes without success). Would recommend avoiding them all together.