Robert T.
Very disappointed
The lawyer group in NY said I have a clear case with two illegal reports filed against me by liberty Mutual. Gave them so many letters and emails and participated in a conf call with liberty mutual then they were gone ...then said they won't take case. So disappointing and waste me time. Maybe look around before choosing
Response from Consumer Attorneys PLLCMay 9, 2025
Hi Robert, We're sorry to hear you're very disappointed with our service. ☹ We agree with you that our intake team helped identify, gather, and review "so many letters and emails" and participated in a conference call with your insurance company. But when we pinpointed the problem, in our opinion, it falls outside the purview of the Fair Credit Reporting Act, which is the federal law that forms the focus of our legal practice. When we turned down your case, we sent a thoughtful and detailed explanation of why and suggested you might still have a case based on state law violations. We did all of this work without ever charging you a single cent, which we would have continued to do all the way through a lawsuit and final settlement if we had taken on your case. We understand that it's incredibly disappointing to feel disempowered in these situations. Keep in mind that you can take the documents and evidence we gathered to another law firm for a second opinion. We wish you the best in finding a satisfactory resolution.