Since 1998, ConsumerAffairs has helped people confidently choose the right products and services through verified consumer reviews, expert research and buyers guides.
ConsumerAffairs (consumeraffairs.com) has 81 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
consumeraffairs.com
Website
consumeraffairs.com
Category
Malls & Marketplaces
Location
Tulsa, Oklahoma
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
refuse to accept negative reviews. basically a shill
Response from ConsumerAffairsSep 23, 2026
We’re sorry to hear you feel this way. ConsumerAffairs publishes both positive and negative reviews, and all submissions go through the same moderation process based on our review guidelines. Our moderation is focused on whether a review meets those guidelines, not whether the experience described is positive or negative.
If you had a review that wasn’t published, we’d be happy to look into what happened and provide more information.
SB
Stefaan B.
Total useless and biased website.
Whenever I list a review on this web portal (and I tried more than 20 times!), the feedback I receive states either "in moderation", "not approved" or "awaiting response". This means nearly NONE of my reviews make it on ConsumerAffairs website. I NEVER encountered these refusals on any other review site. I no longer will waste my time nor energy here...
In reply to the request for information by Consumer Affairs:
Thank you for your belated response — I posted my original review in June 2025, so this reply comes well over a year later, which I find quite surprising for a platform that positions itself as a trusted review site.
I do welcome the opportunity to finally receive an explanation, and I look forward to understanding exactly why your moderation team rejected 50% of my submitted reviews. What makes this particularly difficult to accept is that those identical reviews were published without any issues on competing platforms, which raises serious questions about the consistency and fairness of ConsumerAffairs' moderation process.
I would appreciate a clear, detailed, and transparent account of the specific criteria that were applied in rejecting those reviews. A general or boilerplate response will not suffice.
Response from ConsumerAffairsSep 23, 2026
We’re sorry to hear that our review moderation process caused frustration. Every review submitted to ConsumerAffairs goes through a moderation process based on our review guidelines, and there are a number of reasons why a review may require additional information or may not be published. After looking into your history with us, we can see that some of your reviews have been published, including one that was published the same day you shared this feedback.
We’d like to better understand your experience and provide more context around the moderation of your previous submissions. A member of our team will be reaching out directly to discuss this further.
AG
Annette Greco M.
ATT Cell Poor Reception, Bad Return Policy
6-26-25, I had the ATT cell service on iphone 16e for 9 days - HORRIBLE service - dropped calls, disconnects - I found myself saying: 'Can you hear me now?' I returned the phone at 9 days ... THEN ... they refused to refund the sales tax and charged me a restocking fee! 'COMPANY POLICY' they said.
AN
Anton
I regret switching to Telus
I regret switching to Telus. Internet is just okay — my old Shaw plan was more reliable. But the real nightmare is customer service.
After Telus bought Vivint, they couldn’t support my equipment or honour my plan when I needed to move. A mismanaged move led to billing errors, broken promises, and over $1,200 charged for equipment I never received. It took endless calls to reverse charges and fix mistakes. Promised credits never arrived, and refund attempts failed multiple times.
Even simple things like moving internet services between homes turned into a bureaucratic mess. Overall, a frustrating and exhausting experience. Avoid if you value your time and sanity.
LY
Lynn
Warning 🇺🇸Choice Home Warranty ⛔️
⛔️Choice Home Warranty⛔️ will Lie, Cheat, and Deny Legitimate
Claims.
Choice Home Warranty across America Is Either being Sued or heading to Litigation… New Jersey, Arizona, Colorado, California are just some, and complaints under investigation by several other Attorney Generals for unscrupulous unlawful, and acts of Bad Faith‼️
Choice Home Warranty is run by a bunch of Laires and Grifters, posing as caring and helpful people, that are Anything BUT!
Choice Home Warranty of Edison New Jersey operates and participates in deceptive practices, with no oversight or accountability.
In Las Vegas NV Choice Home Warranty claim representatives willfully denied me the right to select a competent HVAC vendor, Instead, they sent a subpar unknown HVAC company that was sent to write a bogus report so Choicewrite bogus could avoid paying for my HVAC replacement.
Before you buy a policy with Home Chose Warranty consider all the Reviews on BBB/ as well as the State Attorney General’s Websites…Be Forewarned,
If you care about your home and are looking for a caring, honest, and legitimate Warranty Company that practices integrity while fulfilling its obligations Choice Home Warranty is not that company‼️
JS
James S.
Look at your reviewsHahah I mean really
I really don’t think much needs to be said about this brand personally just look at the reviews they’ve taken advantage of so many people. I have a little story to tell with my experience with them while me to set my stage please I’m 68. I don’t know man United States, Marine Corps veteran, and I lost my hearing during that tour. I have long forgotten the elegance of a beautiful written sentence with proper grammar spelling this part of growing old deaf you lose your abilities, speak and you forget about how to use proper grammar and spelling, unfortunately and then you eventually should be just become where you can’t speak at All. I’m not really excited about outliving that. I become a very vocal individual when I feel I’ve been taking advantage because I’ve lived a very respectable life and I feel I have honor and character or least. I’m told that my stories real simple I put up honest reviews. I learned a long time ago that the truth It’s 100% to finish in a court of law in the United States of America so I speak my mind I truly try not to beat up on people I really do. I don’t say what I say to harm people. I say what I say hopefully that the company real I got a damn problem And they wanna truly fix it without blowing smoke up our fans and sitting in this fake paragraph after they sucked our credit card dry and we can’t stump them. We have to cancel our card and then we get labeled flagged as fraud and then it makes things very challenging. I’ve written several reviews. This company will not approve them because I cannot use proper grammar and spelling. Wow I mean how can a company of this level be this ignorant I am protected my disability to help me be equal I am protected by the United States Department of justice that enforces our American disability act and within a company discriminate against me they’re gonna have to answer to the United States department of justice Because that’s who is protecting us. I say us as in people with disabilities so we can be whole, or as much as possible, and we are grateful and indebted to our government for that and here comes along a company like this and ruins your brain and their credibility by discriminate against me you guys don’t see that because my opinion was not approved why because I do not have the ability in the gift no longer of having good grammar and spelling because I have a disability in this company trying to silence me I’ve already turned this over to my attorney. I’ve been here before I know the process we’re gonna dance and we’re gonna make them make a wish foundation very very happy with their money because I’m not gonna take one risk of it but they’re gonna learn how to treat people right because there’s gonna be a deaf individual following me and it’s my responsibility to stand up to the plate and fortunately God is gifted me with enough, system to make good decisions and I have a pretty lofty estate and I’m gonna come after this company with everything I have and we’re gonna dance now read the reviews they speak bounce. You don’t have to listen. One word I say please don’t read the reviews and read the plastic responses. They get this company got a serious branding problem and they’re hiding. You can’t even reach them. They monitor and will not approve your opinion that you were afforded under the United States constitution of the United States of America and they discriminate against them and what is so strange it’s all documented the document this I mean that’s pretty ignorant and ignorant not really bad word because it means you can still learn. I’m going to enjoy this. I really am because I’m going to protect a lot of people with disabilities it’s gonna follow me. I mistakenly do business with this ignorant company.
DC
David C.
Review of ConsumerAffairs.com; a for profit marketing company
THE REVIEWS ON CONSUMERAFFAIRS.COM ARE INTENDED TO ATTRACT CUSTOMERS FOR THEIR AUTHORIZED PARTNERS, WHICH PAY THEM TO DO SO! ONLY POSITIVE REVIEWS ARE HIGHLIGHTED.
I relied on reviews posted on ConsumerAffairs.com to hire a moving company (United Regions Van Lines). Our experience with this moving company was terrible. The reviews on consumer affairs web site are highly positive, yet the reviews on BBB are highly negative. Why? Consumer Affairs web site in small print, says they “make money from our Authorized Partner Program. Partners pay us to help them gather reviews and attract customers. This may influence the companies we feature or the order in which they appear…..”. United Regions Van Lines pays ConsumerAffairs to attract customers!!! That’s why only positive reviews are highlighted! Extremely misleading and unethical. Come on man!!!!
LY
Lynn
Decline in quality over the years
Over the years it has been pretty much 'hit or miss' regarding what reviews will be posted and which ones won't. Overall, however, it seems that reviews that carry 1-star ratings may be less likely to appear and lately it appears that they may be doing something strange with existing accounts, wanting folks with established accounts to sign in by Google or Facebook. I didn't do that and then the button for 'submit' on the review page was 'grayed out' and didn't permit submitting the review. Something weird is going on there.