ConstructConnectReviews of constructconnect.com

In early 2026 I signed up for ConstructConnect for my small carpet cleaning and concrete business in Washington. I told the sales rep exactly what kind of business I run. I was told the platform was a good fit for small businesses, easy to use with essentially no learning curve, and that I'd get my access keys. That isn't how it went for me. Working access wasn't delivered on time, and ConstructConnect gave me a discount to make up for it. Once I got in, I found the platform complex and geared toward large general contractors. It just wasn't practical for an operation my size, and I've gotten essentially no use out of it. On August 8, 2026 I emailed a formal request to cancel, get a refund, and receive written confirmation. I never got a written response, and I haven't received any refund of the roughly $2,200 I paid. Charges to my card kept being attempted afterward, including one that was declined in October. I've had to ask my bank to block further charges. If you're a small contractor, get every claim the sales rep makes in writing, and read the contract terms on renewal and cancellation carefully before you sign. I'm still waiting on ConstructConnect to cancel my account and respond to my refund request in writing. I'll update this review if they resolve it.

I purchased a ConstructConnect Project Intelligence subscription for my construction company on or about May 28, 2026. We perform site development, earthwork, and underground utility work in Southwest Florida. I purchased the service primarily to access relevant private-sector bidding opportunities within a reasonable distance of our Cape Coral office. After using the service, It's 98% public, state, fed work that i can solicit for free by registering with those agencies. I got it for private commercial leads. I found very few commercially practical private opportunities in our market and requested cancellation in July 2026. ConstructConnect refused, stating I was “locked in for 12 months.” ConstructConnect first stated there were 35 relevant private projects and later claimed approximately 70 private Division 31 and 33 projects had been available since I subscribed. I repeatedly requested the historical project list supporting that claim so I could verify what qualifying private opportunities were actually available between signup and my July cancellation request. They have not provided it. Instead, ConstructConnect told me to include “Pre-Construction/Negotiated” projects and sent a screenshot of 35 CURRENT projects. That does not answer my request for historical data. Their screenshot also illustrates the problem: only about two projects appear to be roughly one hour from our Cape Coral office, while many others are about two hours or more away each way, including projects in Bradenton. For a sitework/utility contractor mobilizing crews, trucks, and heavy equipment, those are not commercially equivalent to local opportunities. ConstructConnect also claimed a representative attempted to contact me several times in July, but I found no related emails or voicemails. I asked for the dates, methods, and contact information used, and that information was not provided. This is not buyer’s remorse. I raised the issue shortly after subscribing, requested cancellation, and repeatedly asked ConstructConnect to substantiate its claims. I am attaching my screenshots and correspondence for review.

The software is fine, our company went bankrupt and needed out of the contract, they decided to send us to collections instead. So many other companies with larger contracts were kind, yet they didn't give a crap. Thanks for piling on during a hard time.

They will nickel and dime you to death, with minimal transparency.

I have nothing good to say about this company. Once the salesman gets his commission - forget ever hearing from anyone who actually cares if it works for y9ou or not. There is no follow up help or true guidance. You are on your own. We paid for the whole deal (almost $5K) and we never once got an awarded project. No follow up from ConctructConnect AT ALL. Save you money. Do not go with them!!!

One star. I signed up for ConstructConnect Project Intelligence for my small business (Austin, TX market) and it did not generate a single usable lead or job in the time I had it. The cost is high ($3,200/year, billed quarterly) and you're locked into a full 12-month term with non-refundable payments — so even when the service isn't working for you, there's no way out until the year ends. I contacted them and explained that I'm closing my business and taking significant losses, and asked for some flexibility on the remainder of the contract. The response was that the terms are fixed and the payments are non-refundable — no willingness to work with me despite the circumstances. That tells you a lot about how they handle a customer in a hard spot. In my opinion the platform isn't worth the price: much of the project information it provides can be found publicly online, so I struggled to see what I was actually paying for. For my business the value simply wasn't there. If you're a small contractor, go in with your eyes open: this is a year-long commitment, the leads may not match your trade or area, and getting any flexibility once you've signed is an uphill battle. I'd recommend trying a month-to-month or lower-commitment alternative first. If you're another small contractor who had a similar experience, I'd be interested to compare notes — it would help others make an informed decision. Disappointed overall. The platform may work for larger firms, but it did not deliver value for my business.

I’ve had an extremely frustrating experience with Construction Connect. Their customer service and account management have been very unresponsive, especially when it comes to billing and cancellations. Trying to cancel my subscription has been far more difficult than it should be. After being billed for an additional year, I reached out multiple times by email and phone to discuss the charge and request cancellation, but I received little to no response. I even submitted a written note requesting that my account at least be canceled for the following renewal period since they would not refund the recent charge, and still nobody followed up. It feels like the company is far more focused on continuing to bill customers than on providing quality support or maintaining a strong reputation in the construction industry. Communication has been poor throughout the process, and getting a clear answer or callback has been nearly impossible. I would strongly encourage anyone considering signing up to carefully review the cancellation terms and be very cautious before committing. Based on my experience, support and billing practices have been extremely disappointing.

They have totally dropped the ball. Went through their platform demo with one of their techs, Marvin. The platform looked good as he went through it in my niche. At the end of the 20 or so minutes, he asked what I thought. After he answered a few questions haphazardly, all he wanted was for me to sign up and give him my credit card number. Jerking me around about how they were the biggest and best platform blah blah. At the time, I was ready but wanted to look into their reviews and other services. He offered a decent discount if I signed up then, but I refused. He was going to send a thank-you-for-attending email promptly, with the discount good until the end of the month. Still have not received that email. I contacted the salesman Ben to remind Marvin to send the email, but to deaf ears. It's been over two weeks, and there's still no email. After reading their online reviews, it is a blessing that I didn't jump at their offer!