ConstellationReviews of constellation.com

Response from ConstellationApr 21, 2026

Hi Dave, We're sorry to hear you haven’t received much communication from Constellation. You should have received a confirmation email when you enrolled in a plan with us, as well as a welcome packet once service started. We have sent you an email to the address used for this post requesting additional information. If you could please respond to that, we can escalate it to our customer care managers to look into and have a team member reach out. Thank you.

Response from ConstellationApr 13, 2026

Hi Peter, We're sorry to hear you have not received your welcome packet. We have sent an email to the address associated with this review. If you could please respond with the requested information, we will escalate this to our Care managers so that they can get you set up with your online account. Thank you.

Response from ConstellationFeb 13, 2026

Hi Abbie, We understand. If you'd like to come back and leave us a review after you've had our service for longer, please feel free to. If you need any help at all, please send us a private message with your contact details through our Facebook page at: https://www.facebook.com/ConstellationEnergy, and we'll be happy to help you. Thank you for choosing Constellation!

Response from ConstellationFeb 9, 2026

Hi Patricia, We are sorry to hear about your experience. We have sent an email to you at the address used to leave this review. If you could please respond with the requested information, we can have our customer care team look into this further and have someone reach out to you. We appreciate your feedback.

Response from ConstellationJul 23, 2025

Hi Janet, We appreciate your feedback about our Constellation Rewards program. We will share this with our team that manages that program as they continue to evaluate it and refine it for our customers. Thank you.