Kathy
REPLACEMENT ITEMS
I purchases the plug in salt lamps and they both were not Australian connections. I emailed Conscious Item and received a very quick response from them. They offered to send out replacements with the right connections. This was done and follow through emails in the meantime to keep me up to date . I have since received the correct new salt lamps. I must thank you again for your prompt attention and great customer service. It is great to have a trusted go to shop for my needs.
Response from Conscious ItemsNov 15, 2021
Dear Kathy, I hope this message finds you well. 🤗 We appreciate you sharing your honest impressions about Conscious Items. Only this way, with feedback from our loyal customers, our business will grow day by day. Our team is really happy to hear that you are enjoying your salt lamps now and rest assured that we will be here to assist you with anything that you need in the future - whether you have questions, concerns, or need recommendations. Until then, Have a blissful day! 🌻 Alexandra




