Penny
Superb customer service and products
The postal carriers in my city are notorious for delivering mail to the wrong address. It happens daily and has happened with past orders from Conscious Items. On one occasion after contacting them to see if the item was insured, they sent me a replacement at their expense, which amazed and pleased me very much! To avoid the same thing, I asked if they could send my new order a different way, and they immediately followed up to tell me they'd send it FedEx and I happily paid the extra for shipping. I received my order with no problems and very quickly. Korana emailed me several times to keep me apprised of the progress of the order and she could not have been more helpful. I received my order and all of the items in it are just beautiful! I will be back and I highly recommend Conscious Items and their wonderful staff!
Response from Conscious ItemsDec 19, 2021
Dear Penny, Thank you for such wonderful words and above all for trusting us to do right by our customers. 🙏 A happy and satisfied customer is our mission, it was really our pleasure to assist you! 🤗 Our team is also beyond grateful that you took the time to share your experience with us. If you need any other assistance, we remain at your disposal at all times. Have an awesome day and Happy Holidays! 💖🎄 Jolene