Connections Academy® is a tuition-free, online public school that lets students learn in a way that works best for them. From young dreamers to budding scientists, Connections Academy offers an online K-12 school for all kinds of students. Inclusive. Safe. And committed to giving each student the support they need to learn their best and achieve their goals.
Connections Academy (connectionsacademy.com) has 32 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
connectionsacademy.com
Website
connectionsacademy.com
Category
Education Services
Location
Baltimore, Maryland
Listed on Five Star Index
2026
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The company replied to 25% of reviews.
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Most recent review: October 2026.
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Do not go here if you think it will be better than real school. Spoiler: It isn’t.
Why is the work so incredibly in-depth. The reading alone takes about 30 minutes per lesson. Not to mention the overflow a student will get once they transfer mid year. 148 overdue assignments. They also have little to no teacher interaction. This is ridiculous.
NL
Nikki L.
Terrible Enrollment Process
Deeply frustrated with the enrollment experience I had with Connections Academy. This has truly been the worst enrollment process I have ever encountered. Despite submitting official documents directly from my children’s doctor’s office and their previous school, none of them were accepted. The onboarding process was excessively long and unnecessarily complicated, and I was surprised to learn that Connections Academy expected me, the parent, to handle the submission of all school and immunization records rather than requesting them directly from the previous school, as is standard practice elsewhere. Communication throughout this process was also extremely poor—every time I reached out for help, I was met with the same unhelpful response that the application was "pending due to an unaccepted document," with no real guidance on how to resolve the issue. Because of this experience, we will not be continuing with Connections Academy, and I would not recommend this school to anyone.
MI
Michelle
Where to begin?
Where to begin?
#1 Teachers SUCK with communication with students,but expect students to communicate with them.
#2 My child has completed all assignments on the same day given to her (except when teachers have it where they can’t and students keep asking them to fix it) Now my child was given an assignment last Wednesday that she can’t get into because the access is denied! My child has told this teacher Wednesday in email,Wednesday in the live session,Thursday in email and I had to email her Friday about it (due date) because she’s ignoring my child. Must I add other students have the same issue also. Teacher still hasn’t fixed it and now my child can’t do any assignments in that class until it’s fixed and she does it! And it’s a 2 day portfolio at that!
#3 Assistant Principal is a ding bat just emailing like my child can’t log in the Google doc’s!
#4 Signed my child up for local psat testing (they didn’t say if you signed up you had to call the local school to see if your child could test there) I paid $5 and may not be refunded for their lies!
#5 Daughters literature teacher wasted students time and knew she was doing it before the live lesson. She told students it was mandatory to join if you got the email because the assignment wasn’t completed! She got on the live and said I’m sorry I sent it to everyone! If you knew that before getting on why not correct the problem by sending a new email if you completed it please don't come to the live! Lots of students was very frustrated and upset. I said something and this lady literally got mad. (Sorry you waste my child’s time now I’ll waste yours) Don’t take students away from other assignments because you’re dingy!
#6 Career class is that supposed to be about careers? Last time I checked my child is 15 not 5 in elementary school doing show and tell bringing a stuff animal to class as show and tell. Not career related. And the whole live this teacher held hers like she was 5 years old and going to miss it if she put it down.
#7 Sending students Google doc’s articles on how to use it when it’s on your end my child can’t access her assignment is crazy when you need that info not my child!
#8 Technical support is a joke my child called the first week to have to change her password this dude had a screaming toddler in the background he couldn’t hear my child and my 15 year old was saying mom help me I can’t hear him at all. I had to do the conversation. He knew she couldn’t hear because I said your toddler is way too loud screaming and he still sat there allowing it!!!!
Stay away my child last school was shutdown and I see them one being next! Horrible school! First year here and will look into another one next year!
DL
Daniel L.
School is an absolute sham! Stay FAR away!
Online school. What could possibly go wrong? Let me tell you... EVERYTHING!
First off, it was fairly easy to sign up. However, my son was in the process of getting his vaccines and they CONTINUED to reject the DOCTOR'S LETTER from an ESTABLISHED MEDICAL OFFICE, stating that he had one of the vaccines required so he missed out on nearly a week of school, which meant when they FINALLY accepted the letter, after my uploading the SAME LETTER THREE TIMES, my son was met with nearly a week's worth of backlogged work! Who is running this sham of a school!?!?!
Next, his teacher calls me, I call back, goes straight to answering machine. I keep trying, she never picks up or calls me or responds to my texts. Who is hiring these "teachers"???!
And finally, when we get him situated, and he has completed all his backlogged work, we go to sign in today with the password that has NEVER CHANGED, and it gives us the error "Three more attempts and you're locked out." So, in frustration with this terrible school, I try three more times and am locked out. I even tried resetting the password, but it asks for the email THAT YOU CAN'T LOG INTO TO BEGIN WITH!!!! How am I supposed to retrieve that email IF I CAN'T LOG IN!!!!???
This "school" should be BANNED from online teaching and LOSE ALL LICENSES dealing with education! This is the WORST experience I have ever had in my life! Right now, I am searching for another online school because this one is TRASH!
STAY FAR AWAY FROM THIS SCHOOL! They just don't care and are never there to help you. Just the other day, I called them to explain the issues we are having, and I added my wife in on the other line and they listened to the issues we were having and then there was silence. I kept saying "Hello?" but no one answered. It was simply dead air. Then I got the message to rate the call. The customer service rep actually transferred us to the end of the call because it was time to go home!??!? What horrible customer service! They never interrupted and told us that she would help us the next day, she simply just transferred us which was basically a middle finger to us showing us that they simply don't care at all. This is my 10 year old son's education we are talking about here!
No wonder America ranks the lowest in education! I truly believe it now! I think I might homeschool instead. This is ridiculous!!!
VA
Valori
Cannot accommodate the nonverbal
Connections Academy does not accommodate students with special needs. My child has been enrolled since January 29th. It's now February 18th and I'm just not receiving a call from the special education teacher. The teacher asked how's it going? I said "it's been tough because my son cannot talk". She said "so are you disenrolling then"? No suggestion on how the school can help facilitate his learning. They are supposedly a public school. They've had formal documentation of his limits and
needs since I submitted the application for enrollment. If they could not accommodate a nonverbal student they should have said so from the start.
DM
Danielle Merida G.
Save yourself stress and go else where
I submitted the requested documents numerous times. Each time I got an email saying all the documents I submitted were rejected however they were exactly what they asked for. After the 5 times, I called and was told by the lady they cannot accept documents as verification. I told her the website says it is acceptable. After she went and reviewed all the documents herself and what the web page says is acceptable, she then came back and said what we provided was acceptable but needed to be added to a different document. I told her nowhere does it state that in anything they have. While she was doing her research I looked at reviews 1.9* rating. Wow, I definitely should have looked at that first. I told them with the extreme difficulty it was just to get the documents, and the low rating I no longer felt this was a good program for us and was pleased with drawing our application.
HO
Holly
Had truancy officer sent
Tried to enroll my daughter in Kindergarten but they refused to accept my proof of residency. You MUST pay your own rent single-handedly or they refuse to accept. Judgmental af... They made me wait 3 days until they called my daughter's previous school to inform then that not only is she not accepted for enrollment, but she's missed too many days of school & requested a truancy officer be sent out. The previous school informed me of this & suggested I enroll her into traditional home-schooling because Connections Academy was being so difficult, even by their standards (and the previous school has very strict standards). Then another 2 days later, Connections Academy finally called me to explain the situation & tried getting me to re-enroll her! After rejecting her & sending a truancy officer! The lady on the phone tried arguing that they never spoke to anyone at my daughter's previous school & insisted that I was informed 2 days earlier about the rejection (lies. I had to learn about the rejection from my daughter's previous school). I had issues with harassment at prom when I attended k12, but I recommend that program over this crap.
BC
Bill C.
Connections is not a good school
Connections is not a good school. While they claim they are flexible and understanding, DO NOT DARE get behind on your work because they will HOUND you and threaten truancy VERY QUICK! My kids got behind, while yes significantly, I was just diagnosed with cancer and while they SEEMED understanding, would NOT let my boys catch up because they were “so behind”. While they were only talking about my one child, they unknowingly unenrolled my younger child, who looked forward to a speech class every Thursday WITHOUT warning. I called Connections and talked to a representative online who was able to look at all of the email and did confirm that they did NOT mention my other child EVER. I recommend Astravo.org they have FLEXIBLE schedules and a block schedule where you can concentrate on 3 classes at a time. Ruth Weaver and Mrs. Davis should be replaced.