ConnectionPC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 71 reviews with 1 star · Clear filters
Jessica C.
Bad customer service, don’t buy anything from them.
Response from ConnectionFeb 28, 2022
We apologize the shopping experience wasn’t a positive one. Customer service is a priority for us, so to hear we didn’t meet your needs is unacceptable. We’re going to contact you directly to learn more about your experience. Thank you so much for the feedback.
VICTOR HUGO C.
Called and C/service sounded like they could care less. We may ship it today, and you will get it when you get. I will see if I can find the items I ordered somewhere else.
Response from ConnectionFeb 25, 2022
We’re sorry your experience was not a positive one. We will contact you directly to try to help. Thank you so much for the feedback, we really appreciate it.
Frustrated
I received an email in 2/3 that you needed to verify the shipping address. I did not see the email until 2/11. My order was cancelled. but I did not receive an email that my order was cancelled.
Response from ConnectionFeb 15, 2022
Thank you, we really appreciate your feedback. We’re sorry your experience was not a positive one, we will be contacting you separately to try to help.
Dave A.
This cover ,in the picture ,much resembles the removable bordered cover that used to be included with Otter Box Just a thin glue on plastic sheet for $15.00 I believe you can get a 2 pack of these on Amazon for $5.00 Another sign of the crazy times we live in Very deceptive and frustrating Not worth the money and not worth the time and effort to return
Response from ConnectionJan 31, 2022
Thank you, we really appreciate your feedback. We’re sorry your experience was not a positive one, we will be contacting you directly to try to help.
Bharatkumar
they accepted my order and 3-day later they canceled even if I can see that the item is in stock. very poor company. beware it is fraud company
Response from ConnectionJan 31, 2022
Thank you, we really appreciate your feedback. We’re sorry your experience was not a positive one. We would like to try to resolve this issue, but we don’t have the details on this transaction. Can you please contact our customer support team at [email protected]? Thanks!
John the B.
I do not know what you sold me?
Response from ConnectionSep 29, 2021
We’re truly sorry to hear we didn’t leave a more lasting impression. The good news is it wasn’t a memorable negative shopping experience. To answer your question, it was a surge protector.
Valued C.
The Item was wrongly advertised and i was shipped the wrong item and no refund. After i placed order for the right item which was delayed for one week and later was cancel because they could not ship it out. Bad experience.
Response from ConnectionSep 23, 2021
Thank you, we really appreciate your feedback. We’re sorry your experience was not a positive one, we will be contacting you separately to try to help.