Kyra
Sketchy, demanded a wire transfer!
Seems sketchy. Asked for my student and work emails to verify my name, even though the credit card transaction was successful. So I emailed them from both my school .edu address and my work address. Then they said neither one was enough, but didn't explain how, and stated I would be required to use a wire transfer at my own expense! I offered to take a photo with myself and the credit card, or I could even take a photo of my mail, but they never responded. I haven't had this issue with CDW, so I guess I will have to go with them. You can see other reviews complaining about this, and they reply to claim this is for "security" despite the fact that we have all made similar purchases or larger at other places and never had this issue. Edit: It's been several weeks, so not sure what their internal review showed (if they even actually had one), but I never heard anything.
Response from ConnectionOct 3, 2022
Hello, that does sound like a concerning experience and we will look into why it occurred that way. We may reach out for more information or to assist you further. Thank you for your review.


