ConfirmoReviews of confirmo.net

Отличный сервис, за час проблема решена

Ho fatto un errore, il supporto mi ha risolto in breve tempo il mio caso. Sono veramente soddisfatto e complimenti per la loro serietà e affidabilità. Grazie mille.

The effort they put on plus they were replying on time and my money was stuck they recovered it in no time. Class experience 10/10.

The've stolen $2000 over me. No support , just "The invoice was archived and unresolved payments absorbed." as the result. Thanks. Don't trust them. Naturally thieves.

Tout fonctionne bien vraiment, faut juste suivre le processus, ils sont les meilleurs

I am extremely disappointed with Confirmo. My funds (674.59 USDT) are currently stuck because of a simple EVM network mix-up (sent via opBNB instead of BSC). Both networks share the exact same address architecture, and Confirmo holds the private keys. In the crypto space, any competent gateway with a decent engineering team can perform a quick manual sweep to return the funds. Instead, Confirmo’s support hides behind automated replies and refuses to escalate the issue to their technical team, claiming "system limitations." If you are a merchant or a user, beware: their system is extremely rigid. If a minor EVM routing mistake happens, they will not help you, and your money will be locked indefinitely. I will update this review only if their management steps in and performs a manual recovery.

Good customer service

My experience with Confirmo has been extremely frustrating and completely unacceptable. My cryptocurrency payment was successfully received on-chain, and Confirmo's own payment page confirms that the funds were received. I also completed and submitted all verification information requested from me. Despite this, my payment has now been stuck at “Pending verification” for more than 21 hours. The payment page explicitly states: “This should only take a moment.” More than 21 hours is clearly not “a moment.” What makes the situation even worse is the complete lack of meaningful customer support. I have contacted Confirmo by email regarding this payment and provided the relevant information, yet I have received no response, no explanation, and no estimated timeframe for resolution. My money has already been sent, the blockchain transactions are confirmed, and I have completed everything requested from my side. Yet I am left with neither a completed payment nor any meaningful communication from the company processing it. I am now posting this review publicly because my attempts to resolve the matter through Confirmo's normal support channel have gone unanswered. I expect Confirmo to review this case immediately and either complete the payment or provide a clear explanation for the delay. Payment reference available upon request I will update this review if and when Confirmo actually resolves the issue. Until then, based on my experience, I cannot recommend using a payment processor that can leave a successfully received cryptocurrency payment in an undefined verification status for more than 21 hours while providing no meaningful response to the customer.