N/AReviews of conexwest.com

DONT TRUST THEM !!!! GO AWAy Very bad experience. I had to cancel my order after waiting 2 weeks with almost no real updates. After all that time, they told me I had to wait ANOTHER week just to MAYBE be able to ship the container. Imagine how long delivery would have taken after that… Zero professionalism. Communication was terrible. Nobody answers the phone. I had to call more than 10 times and contact multiple departments just to try to get basic information, and even then I never got any clear answers. They give completely inaccurate estimates and never provide reliable updates. I’m still waiting for my refund. I absolutely do not recommend this company. Never trust their timelines.

Runaway!! Horrible you will get nothing and you will be charged thousands. I’ve been waiting on a refund for 2 months. I had to go to the better business bureau and still nothing yet. They have 0 customer service. Unless you want to have a credit card dispute that will last months and fight for a refund when you literally will get no container ever. All lies they will reschedule and reschedule. I wish I had never done business with them.

Absolute disaster of a company. Returned my rental in July 2025, and I am still receiving invoices and payment demands in April 2026. They ignore emails, ignore proof of return, and just keep running their automated billing cycle. It’s essentially fraudulent at this point. If you rent from them, be prepared to have to block them through your bank just to get them to stop. Filing a BBB and AG complaint today.

This has been a horrible experience we made payment 6 months ago still no containers and these are 50k in office containers. there is absolutely no communication from them and I still don't have a firm delivery Date.

Daniel Dawes in sales quoted me for a container. A few days later I replied that I wanted to purchase. He never responded. I called and finally got him on the phone. He told me he would call me right back -- never heard from him. Tried again...nothing. I think he was avoiding me, because the prices probably went up due to the war with Iran. Whatever it was, the guy is truly unethical.

We have an order for over $15,000 and it’s over 1 month from when we ordered and no one can tell us the status of our order. We need these items for our business and there is no one that can tell us the status of our order.

Mirroring the review of February 2, I had one of the worst experiences purchasing a container from ConexWest From the online purchase to the moment the actual container was delivered by an angel, Angel Rodrigues, I had no assurance that I was getting a delivery. After the online order I got an email asking for everything again and my emails and phone calls went nowhere. My credit card was charged twice, phones were shut off and I called my credit card company suspecting a scam. I had no idea what was going on. This company doesn’t care. Their entire platform lacks transparency, staff doesn’t interface or knows what is going on. Read the BBB reviews and this site. The day before the delivery date that they chose after mine, I managed to talk to a sales person who confirmed I was actually going to get a delivery and I left a message on the dispatch voicemail that this is a locked site and needed to know when the delivery window was. 20 minutes before delivery the driver Angel Rodrigues told me he was on the way. A true angel he was calm, professional and came through. Other than Angel, the entire dealing was a nightmare. Do not deal with this company if you want service. They do not care about customers. I’m not sure what their business plan is, perhaps it’s just to burn through the money that they were invested in last year. Horrible service. By the way, there are 2 LLCs under this name, one in Gardena & one in Costa Mesa.

Following my conversation today with the billing department and the dispatch supervisor, it has been confirmed that the conex has not even been released despite receiving confirmation that it was to be delivered today. This is the final straw in a four-month period defined by a total lack of transparency and failed delivery commitments. We were promised a 6-8 week delivery date from the day payment was received. The following timeline outlines the unacceptable service history regarding this order: Date Event / Communication 9/26 Quote received from Sales Rep. 10/4 Payment of $14,777.00 submitted/processed. 10/21 – 12/2 Four separate follow-up emails sent by me to Sales Rep; all remained unanswered. 12/Mid Call to Sales Rep went unanswered. Transferred to Dispatch, who promised delivery by late Dec/early Jan. 1/2 – 1/7 Multiple follow-up emails sent; all remained unanswered. 1/9 Sales Rep claims he is being "proactive" but states the unit won't be released for another 2 weeks. 1/29 Sales Rep (Daniel Dawes) only reaches out after a BBB complaint is filed; still provides no delivery date. 1/30 Dispatch provides a "hard delivery date" via text for Monday, 2/3. 2/2 Dispatch confirms delivery window for 2/3 (5 AM – 6 PM). 2/3 No delivery made. Dispatch manager confirms the unit has not even been released.