ConcordextraReviews of concordextra.com

Received the items before expected time.

i usually call in local store but decided to order dog food online + collect from store to ensure availability of large quantity. everything arrived within few days all correct. only gripe is that i am unable to view order history etc online and as i paid with paypal i didn't receive an order ref number or confirmation of items ordered - something about it being classed as a fast track order rather than one by someone with an account i was told?? had to phone helpline to have my order ref to go + collect. improvements definitely to be made to the online account system i think!!

My order was reduced presumably due to lack of availability, but nobody bothered to inform me. The goods were received quickly and in good order, and a refund issued - so no complaints there. But you might have had the courtesy to tell me.

I have been a Concorde Extra user since moving to Wales 6 years ago, the staff in the local shop are very friendly and helpful. It's a pity the on-line ordering service isn't so good, because when I placed my order I heard nothing from them, no confirmation of my order. It just appears to go to a black hole and to top it the delivery to my local store for collection was painfully slow. I will continue to support my store but will think twice about on-line orders with them.

Excellent price for the product, delivered next day, in good condition, with free delivery. Very good, will use them again .

items delivered in 2 days from order, great service

Living on an Island off the UK i love concord for their great prices....I can get things delivered here much cheaper than locally! Thanks!

Great value products, quickly delivered and dealt with a small issue quickly and efficiciently