Emma K.
So badly packaged that goods arrived damaged..
My goods arrived soon enough but with no warning or email notification - so that i had no idea when they had even been dispatched. First thing i noticed when they turned up was they had been re-packaged in bubble wrap, by Royal Mail, because Concord's packaging had split and burst open at the bottom. There was an apology by Royal Mail but i could see immediately that it was the nasty cheap packaging that Concord Extra had used to send my order... Just an ordinary, barely big enough and very thin 'jiffy-bag,' for an order of four large, heavy bottles!! No wonder the bag had burst and the contents spilled out. I would have lost the lot if Royal Mail had not intervened. For once, i commend the Post Office and certainly NOT this cheap, uncaring Company. I don't know what possessed them to do such a stupid thing and i'm bewildered after seeing all the good reviews on here. However, I personally could never trust using them again.