ConceptionsReviews of conceptionsrepro.com

While I liked the doctor I initially saw for my consult, I felt a little like I was being sold on the clinic and IVF. After leaving her office, my experience with the clinic deteriorated extremely. I was taken into a room with barely any windows (one super high up one) to sign papers, and I had to ask what some of the legal ones were for that were being thrown at me without explanation. When I declined one that would have me sign on behalf of my lawyer husband who wasn’t there, I got a very passive agressive “well you can’t do IVF then” from the nurse I was with suddenly. I had not agreed to do IVF yet! Then, I did a million blood tests for which I was not told what I was having done but for which took a good 10 minutes to draw blood and had to switch arms. A week later, I contacted the clinic to get my results. I was not responded back to. Then I got a bill and a request to write a review, so I asked again and emailed the doctor this time. The nurse informed me that I’d normally be told my results at my follow-up appointment. I didn’t have one scheduled! Also, when you’re being told all this bad news, waiting for results for weeks is not okay. When she gave me my results and I asked for details, I got told it was “appropriate.” This led me to seek another doctor and clinic. I need more understanding and explanation.

While my experience with Dr Grindler was great (she was very thorough and helpful and offered extensive information), my overall experience with Conceptions hasn’t been very positive. As a woman in a same sex relationship I am constantly asked about my husband’s fertility issues despite numerous reminders of my relationship status. For a group who must see women in all circumstances - single, queer, etc - the majority of the staff have shown no sensitivity to the fact that not all of their patients are heterosexual and in married relationships. I have also been kept waiting by nurses for 20-30 minutes on each of my visits, which has been frustrating and shows a relative lack of concern for my time.

Sat down with Dr. Bush and it was an awful experience. No bedside manner, never asked my goals just kept saying "Well, you're not pregnant are you? So we need to do IUI and let me show you the data that shows we are the cheapest and most successful." He didn't even have all the tests to tell what was wrong with me! I decided to return because I had already started the process with them, so I switched to Dr. Grindler and it was a MUCH better experience. She really listened to our goals and had much better bedside manner. I wish communications were a little faster - seems to be an unnecessary delay when it comes to lab results and scheduling follow ups. We just started the process and it's been from a diagnostic standpoint so far (for 2 months because they keep doing different types of tests to look at the same thing) so still not pregnant therefore can't give an end result review yet. Still hopeful.

Our experience with the nursing, lab and office staff was amazing. We could not have asked for better support and care. We didn't feel like a number as in previous experiences. The only reason that I didn't give a 5 star review is because of our retrieval experience. As I got closer to retrieval and medication dosages changed, some of the staff that we came in contact with were very critical of our test findings. If I didn't advocate for myself, I wouldn't have gone to retrieval. But the biggest concern for me was when I was going to retrieval my nurse said that another doctor would be doing my retrieval other than my assigned doctor to my case. I was fine with that. They all have the same training and hope for the same outcome. I just wanted to make sure that they went after all my eggs rather than just the biggest ones. In my past, I had better results from some of my smaller eggs becoming embryos. My nurse said that all the doctors pride themselves on the number of eggs they get from retrieval to retrieval and brag about it. The day of the retrieval the doctor was running late and I didnt get to meet her before I was put under. Didn't get the ask questions I wanted addressed. The staff assured me that they would take care of me and my concerns would be addressed. Well I woke up to only having a few larger eggs retrieved and the rest were left behind. How disappointing and scary. All my hopes and dreams felt taken away. This expensive, life altering chance was wasted I felt like. None of our embryos made it. All my time away from work and my family gone without any new answers. I feel like we had better results at our last clinic feeling like a number than we did at this revolutionary clinic. This has really affected my future plans and I don't know if I want to try again after this failure. I wish there was an actual follow up after my failed retrieval. A check in from my nurse or another staff would have been nice. But I hope and pray for everyone else in their experience at Conceptions that they might have better results than I did. 3088703255

They get the job done. Terrible organization, terrible follow up. You have to organize your own treatment or else things could get messed up. They definitely nickel and dime you for everything. We had a terrible absent and disorganized nurse the first time but got a better one on our second cycle.

The overall experience was good with the nurses and the doctors but the front office lady was pretty rude. That won't deter our return to the office but I really hope she was just having a bad day. I felt like it was my expectations of the whole clinic but that was not the case. I had a wonderful experience with the medical staff especially Claudia.