Gin
We won't be returning to this place again!
We live 4 1/2 hrs away and we ask if all testing could be done in one day ! They said yes ! When we got there we consulted with a nurse . They just wanted more money for other tests and to make us stay an extra day . We didn't have the money and arrangements to stay an extra day. It would have costed us an extra $1000 for that extra day to be there . So we info them that the other testing would have to wait . It's been a month and a week since our regular tests had been done and still no info on our results. I have called them to send the results to my doctor and they only sent half of the information to my Dr. Called them again and nothing has happened . Just got done calling for the 3rd time and left another message. If they can't give me the results that I paid for $600 why would I go back and spend $800 on other testing plus hotels,food and gas. They seemed to only care about money and not providing good service.
Response from ConceptionsJan 14, 2019
Gin, Thank you for your review. We always try to have our out of town patients tested within 1 day, but sometimes there are unforeseen tests that we may recommend that cannot be done that same day. I have been in touch with our Nurse Manager to look into your test results, and I guarantee someone will be reaching out to you today. We certainly do care about excellent service, thank you for giving us a chance to improve. Someone will be in touch with you shortly.


