ConcentrixReviews of concentrix.com

UTTER INCOMPETENT CUSTOMER SERVICE, they are literally parasites doing no work at all

En realidad no me parece una buena empresa , son oportunistas , se aprovechan de la necesidad de muchos jóvenes mayormente que empiezan su camino laboral y después sin justa causa los despiden con mentiras y siempre con engaños

Concentrix werkt in een keiharde markt waar de concurrentie moordend is en de werkdruk torenhoog. Het bedrijf maakt het bont door de Portugese arbeidswetgeving simpelweg te negeren. Nieuwe medewerkers krijgen een contract zonder proeftijd – terwijl die wettelijk verplicht is. In plaats daarvan worden ze gedwongen een deel van hun trainingskosten terug te betalen als ze binnen zes maanden vertrekken. Dit is niet alleen onwettig, maar ook ronduit misleidend. Het zogenaamde “14-maanden salaris” blijkt een lege belofte: wie een tijdelijk contract heeft, bijvoorbeeld van zes maanden, ziet niets van die extra maand(en) terug. Vragen over deze praktijken worden genegeerd of afgedaan met vage antwoorden. Het verlengen van je contract is zogenaamd een optie, maar in werkelijkheid gebeurt dat zelden. De werkdruk is extreem, zeker in salesfuncties. Wie niet aan de torenhoge targets voldoet, waardoor het ziekteverzuim ook hoog is, wordt zonder pardon ontslagen. Het bedrijf kan jou dus op elk moment de laan uit sturen, maar als jij zelf vertrekt – zelfs tijdens de wettelijk verplichte proeftijd die zij niet erkennen – moet je betalen. Dit is een omgekeerde wereld en lijkt meer op moderne slavernij dan op fatsoenlijk werkgeverschap. Het zogenaamde sociale beleid is niet meer dan een marketingtruc. In werkelijkheid trekt Concentrix zich niets aan van lokale wetten en rechten van werknemers. Het bedrijf steekt feitelijk een middelvinger op naar de Portugese staat en haar wetgeving. Werknemers zijn hier vogelvrij, en het lijkt er sterk op dat het bedrijf bewust misbruik maakt van mensen die op zoek zijn naar werk in het buitenland. Dit is niet alleen onethisch, maar mogelijk ook strafbaar.

AVOID THIS COMPANY AT ALL COSTS! Management is a complete disaster, especially the French team who treat employees like disposable machines. Higher-ups are dangerously delusional about workloads and capabilities. Severely understaffed with crushing pressure that's destroying people's mental health. Multiple colleagues have had breakdowns from the toxic environment. Working here was the worst career decision I've ever made - save yourself from this nightmare!

Concern Regarding Unfair "Social Model" Deductions at Concentrix Rabat Site 6 : I am writing to bring to your attention the concerning "Social Model" policy currently applied only at the Rabat Site 6. Under this policy, a significant portion of the working bonus, which is an integral part of our salary, is deducted even when agents meet their project goals and KPIs What makes this practice particularly questionable is that it is enforced exclusively at this site and not across other Concentrix locations in Morocco. As an agent, I find myself with no formal avenue to report this abusive behavior, and supervisors remain silent—likely due to pressure from Performance Reporting management. This unjust deduction feels like nothing short of robbery, and I urge you to take immediate action to investigate and rectify the situation. Transparency and fairness should apply equally across all sites. Thank you for your attention to this matter.

L'humanité zero professionnalisme zero sur le projet proxiserve sur le site de sale sont jamais reconnaissant et volent les primes depuis 4 mois et masacrent les agens pourtant c est eux qui fournissent les efforts pour avancer le projet je vous conseille surtout pas ce projet

Concentrix + Webhelp is the most toxic environment I've ever worked by... This company should literally change there slogan from "Powering a world that works. Let's Connect" to "We use people to get what we want and fire them if we don't like them"... Concentrix also promotes growth constantly, but you will never grow with concentrix, I promise you everything that comes out of management that works for concentrix is a lie, with the Team Leaders and Operations Managers. I worked at concentrix for a whole year and they literally done me bad, these people gave me warnings on top of warnings and they don't give you coaching, they force you to sign your coachings and also what they is give you Hearing and lie in the hearing to say they have done it and you cannot say anything because you signed it off. There is a Team Leader Atheelah Cosyn who is one of the worst Team Leaders there, this one guy I met there she literally got him fired (Poor guy) when all he did was try to help customers and the stores never contacted the customers back, he put on his case notes he "was disappointed to work with the store manager because they didn't contact the customer" and apparently that warrants a warning apparently, he even told me that she never gave him coaching and when she did its because Operations forced her to do so, he also said that she doesn't have Leadership skills and has no idea how she became a team leader there, she only gave him 1 or 2 coachings and in his DE hearing she literally lied about the coaching's she done with him and he was so confused, he also said no one told him he can get people solutions to help him and they were just all against him, he also said that this one Team Leader new on the Halfords campaign that he thought he was a nice guy and very helpful but after the hearing that guy was literally two faced with him as if he did something to that team leader. Poor guy he has a bad name now and cannot get a job because Concentrix ruined his life. His been struggling everyday since he got the dismissal on his name and companies aren't accepting his application even when he passes there assessments and interviews. Apparently concentrix is a company that takes the most toxic of people for team leaders, people who has no leadership skills and pretends they are leaders. I've heard from multiple sources how toxic Halfords is and how bad it is to work for Concentrix + Webhelp, I wouldn't recommend anyone to work for this place they should literally close this company down, they treat there employees like dirt after they work a full year there, and there is constant pay queries... This company will put so much stress on you that you will feel like committing suicide, So anyone reading this review please keep this in mind how badly you will be treated at concentrix + webhelp. I've worked there a year and was by 3 campaigns. I promise you its not even worthwhile applying at this place. The workplace environment very, very toxic. The management is one of the worst people to work with, and they pay you so little as well you will always have pay queries. There is nothing enjoyable about concentrix at all. Only thing I learned from Concentrix is that you can never trust anyone when you are in the workplace, also they constantly favoring certain people and those they favor, gets into positions they don't deserve and become TL, Trainers and QA quickly within 6 months, everyone else they will just look pass and treat them like constant dirt or worse actually. So please rather apply elsewhere if you value yourself and your life, because Concentrix + Webhelp won't get you anywhere in this life ______________________________________________ A typical day at concentrix... You come into work log in and then toxic Team Leader will constantly be on your case... Your daily schedule constantly changes like you change your underwear, one day you will work 1pm-10pm then next you will suddenly work a 9-6 shift, the way concentrix plans there schedules is one of the worst, you work long hours and there is constantly stress piling up on you, They also don't approve the Annual Leave when you apply and you constantly have to fight for your Annual leave, also if you take family responsibility then they make it Unpaid Family Responsible even though you are supposedly allowed 3 each year. They always coming up with excuses to block people and they constantly want you to work as a slave at Concentrix + Webhelp Only thing I have learned at concentrix is that Team Leaders and management is very toxic, they take people who doesn't even deserve to be in the team leader position and doesn't have leadership skills. Management at concentrix is very toxic, you will say you want to be in a team leader position and try to work your way up but then they keep you on one spot as an agent because they don't don't like you

The promise you a lot but never kept their promises. They work with Workwide but everything is one big scam. After again millions of tests I didn't pass the tests. They know already within 30 minutes that you are not the right man for the job.