Laura
Lies after lies
As many of the other reviews have stated, the customer service of this company is appalling. I think that everyone has allowances for covid-19 delays but there is unfortunately no excuse for lies from the customer service department. I was told numerous times ‘it will be shipped next week’ and this never materialised. I have now finally received my order 4 weeks after ordering a 3 day product. As you can see from other reviews, there is no allowances from this company. No refunds as stated in their t&c but this is just unacceptable when a service can not be provided. Covid-19 or not. They will no doubt apologise that the service was not up to it’s normal standard. Unfortunately there is no excuse for lying to customers.
Response from CONCEIVEPLUSMar 3, 2021
We are sorry that we did not meet expectations, we have taken action to ensure a better service level from now on.



