CompSource Inc.Reviews of compsource.com

I bought Xerox prints from compsource. After payment, I received an email requesting an additional shipping charge of $ 89, which was never mentioned in the contract. I immediately sent a protest mail. The next day, a refund mail came from PayPal. I did not receive any clarification mail to the seller. This seller does not keep an appointment with the buyer. Never buy anything here. Responses to Compsource's reply; So you canceled your contract at will? As a result, it is your responsibility to make the wrong contract. By the way, you canceled the contract without asking me. Perhaps you think buyers do not have the right. Do you always do things this way? What buyer can trust you?

Item was damaged upon receiving and getting this issue resolved with Compsource has not been positive and is still ongoing after 3 weeks. Will not purchase from Compsource again.

I purchased an item from them using amazon pay option. The money was immediately deducted from my account, however 13 days later when I went to inquire about my purchase I could not find any shipping information according to my order number. I made contact with customer support and was told that an order showed up in their screen but they couldn't even see what item was purchased and tech support couldn't research until the next day. I advised I needed the item but if it would take more than a day, that I would need my money back. All they did was refund the next morning without even trying. Sad. And then I have to wait for the money to show up in my account for another couple of days, when they took my money immediately. Sad sad. I buy quite a bit of stuff online but, do not recommended buying from this company. No reconciliation for was even offered.

I ordered a Tripp lite PDU, order processed well and I get an email on order process immediately. Payment system does not tell there is a problem right away, I get an email after some days from Jordan Olivares saying it did not work. I take care of credit card security issue and I place a new order, after a day again I get a email from Jordan saying billing address is incorrect. Address is correct in my billing information. I called Jordan many times on direct line, never called me back. If there is payment issue, it should tell me right way, rather than sending an email after two days. I asked Jordan to cancel all my orders explaining him the problem with website and his customer support. he is least bothered about my complaint and he just cancelled my order . Bad payment gateway and customer service

If you buy a product from CompSource please make sure it is small enough to cover shipping fees. If it is large they will say it is a manufacturer issue and even if it doesn't work apon arrival they will say it is and you will lose your money. It doesn't make since that I spent $357 to receive a defective product. To return it they expect me to pay shipping costs back. I packed it up to ship it back only to find out it was going to cost me $230. I could spend $250 for a new one from a respectable company (Wal-Mart) and of it doesn't work apon arrival it would be refunded. Don't make the same mistake I made. $358 is a lot of money to pay for a product that doesn't work and be expected to have no refund. If CompSource was a respectable company they would honor a refund for a defective product apon arrival. I believe it was due to shipping conditions and cold weather. They are trying to blame it on the manufacturer. Sham on them. RCA should not do business with them and should be ashamed. I paid extra to do business with them so I wouldn't have to pack my laundry. A month later I am still packing my laundry with a defective machine in my kitchen and have lost $357. That's a lot of money to lose. Please don't make the same mistake I did.

I bought a $1200 computer. The screen came cracked, looks like they sent it cracked because they are just a drop ship sales company. They won't take it back. Horrible company!! Beware!! Your reply that this is FedEx's fault doesn't work. This computer shipped on the 10th of October. I ordered it on the 1st of October and it has been sitting in the box for 15 days waiting to be returned. Bottom line it has been 30 days and I don't have a computer I paid for. I already ordered from another company and have my computer up and working. I don't take back that this is horrible customer service. Don't shop here. How long will I get my money refunded? I haven't even started that fight.

ordered a laptop that i needed asap, got a shipping confirmation email soon after. waited two weeks. emailed. found out they generate the shipping labels before actually sending the items, and the laptop was on back order. two weeks later, still no laptop. they said it would be longer and they could not say why; at that point, they had the laptop back in stock. asked for a refund right away so i could order the same laptop from someone else. still waiting for the refund three days later and meanwhile the charge is accruing interest on my credit card. thanks compsource!

Product did not arrive by original ETA and I received no notice it would be late. Company eventually responded saying product would arrive the next week. Two days after new ETA the product had not arrived. Two emails and a phone call later...nothing. I finally got a refund after filling an official complaint through a non-profit.