Compression GuruReviews of compressionguru.com

I've been a customer for many years now. I get my lymphedema compression sleeves quickly with free shipping. I've had to use customer service more than once because of my own errors, and each time they were courteous and very helpful. I wouldn't get my garments anywhere else. Keep up the good work.

I had a problem getting the right compression sleeves that my Physical Therapist wanted for my Lymphedema. First we ordered the wrong combo, sleeve with gauntlet, thinking we ordered two separate pieces. The return and refund was easy, I appreciated when Compression Guru notified me when my account was credited. I ordered the correct compression sleeves, discovered the ones I received did not have the requested silicone top to prevent slippage, and within two business days received exactly what I wanted. I appreciated their commitment to excellent customer service and prompt remedy. I am delighted with the sleeves, glove and gauntlet I now use and am seeing the improvement with my Lymphedema already. Thank you Compression Guru, you were awesome!

Great prices, poor customer service, No way to give a zero rating. I purchased over 1000 dollars of compression wraps during their sale in November of 2020. I have lymphedema, lipidema, and peripheral neuropathy. I accept responsibility for exceeding the 30 day exchange period. I had ordered compression wraps that were too large. What is not acceptable is the way Ross, customer service rep, treated me. At the beginning of the conversation I told him that I have hearing and memory challenges and to please talk slowly. Before the conversation ended, I was in tears, sobbing and begging him to please stop shouting at me. I don't deserve that kind of treatment, At the end of the conversation, I told Ross, God bless you. I hold no ill feelings toward him because Jesus calls me to love others.

I purchased a compression stocking from Compression Guru. My garment is under 6 months old and it has ripped up the seam. I called them and I was told after speaking with several people in customer service that the warranty for the garment is 4 months and that it is wear and tear. I spoke to Spencer today and was told that I could of done something to it, in the washer. Beware, I spent ninety dollars garment that can rip up the seam at a few months old. Do not use this company. Their customer service is awful. Repeated calls and emails have not been returned. Buy your materials somewhere else. Nothing but aggravation at Compression Guru. I have reported to the Better Business Bureau.

I made a first time order from Compression Guru. 1 of the 3 items were delivered. I called their customer service and Spencer checked on my order and made sure that the missing items were sent immediately from the manufacturer. I will definitely buy from them again and a big thank you to Spencer in customer service!