Complex is an American New York-based media platform for youth culture which was founded as a bi-monthly magazine by fashion designer Marc Milecofsky.
Complex (complex.com) has 132 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Media & Information · Stanfordville, New York
Excellent
Media & Information · Rochester, New York
Excellent
Media & Information · New York, New York
Excellent
Media & Information · CtAlbany, New York
Excellent
Showing 75 reviews with 1 star · Clear filters
Melissa C.
Terrible customer service. Feminine clogs had small subtext that they were in men’s sizing I didn’t see until after ordering. CS refused to cancel, change, or exchange order even though I contacted them seconds after it was placed and simply wanted the next size down. Had the nerve to ask me to rate their “assistance” after doing nothing.
Manuel C.
I bought 2 bags and it never came!! It was marked as “delivered” by UPS this is really weird and never happened before, I couldn’t get a refund
Jule
This is a scam! Ordered about two months ago and didn’t get a shipping confirmation they refuse to refund my money 270 usd!! Give me my money back!!!!!!!!! Order no 130001 Leute, kauft nicht von dieser Seite! Schnell Kreditkarte abgebucht aber weder Versandbenachrichtigung noch Ware erhalten. Man wird nur vertröstet! Absoluter scam Seite !!
Daquan “CameraBoy” S.
Complex is not attached to the products it sells on its site, just the money it makes from selling them. A specific product they sell on their site is NY-based yet comes directly from South Korea, and apparently isn’t American-sized. I am a size 33, yet a size Medium, which is a 33.5, does NOT FIT. The product hasn’t even shipped and Complex has informed me that due to their all sales are final, they will not issue a size swap or a refund. I will not support this company in any capacity. Their instagram post will never be visible to me, their YouTube videos will not show on any screen of mine. I’ve gone from a long time supporter to a long time HATER just like that.
Sue R.
No returns. Quality and fit is horrible Definitely a social media farse company. Don’t get caught in the trap
chenjinyang M.
my order has not been shipped for 10 days, what is going on? I can‘t get in touch with customer service, when will it be shipped?
Red M.
I ordered an outfit. It never came. They marked it delivered This site is a scam. They will take your money and you will never get your package.
Dennis W M.
Complex is a scammer website! I ordered a pair of sneakers and the first thing they did was charge my credit card, and then I never heard from them again. I just reversed the charges on my credit card to try and get a refund. Take my word for it, avoid this scammer site!