ComplexReviews of complex.com

I bought an item by accident and I couldn’t cancel because that’s the policy.I do not recommend for anyone

Horrible customer service. They don't cancel orders, and then was working through cancelling an item and was told no cancellations or shipping refunds. Fine. I left them good feedback for trying and moved on, and sold the shirt. Then they came back saying the shirt was cancelled over a week later after e-mailing me about a 2-4 week shipping delay (which by the way allows me to legally cancel my entire order now). Then they can't do anything about it or even waive shipping on a new order to fix it. I will never shop here again!

package came late after paying extras in duties, while not the company’s fault, but shift fits odd / incorrect and they don’t allow exchanges or returns. so i spent extra to get a shirt quickly that ended up being late and doesn't even fit well.

The shoe box itself looked like it had been ran over and smashed. The shipping box was fine so Complex is at fault.

Terrible quality and you can’t even return

My mom ordered an NBA YoungBoy card for my birthday, and she said it It would be delivered here on March 31. Now it is April 6, and there is still no update.Just a bad place to order your stuff on Not responding to email the is more then ridiculous

I ordered a cap from Complex in October (it is now march) and I still haven’t received the order. Nor have I gotten my money back. Their customer service is an absolute nightmare. I would never recommend Complex to anyone - not even my worst enemy. Run away before they steal your money.

My item was not delivered. I have an account to use the lockers it was supposedly delivered to. A custom code is sent to retrieve any packages in these lockers. No history of package delivery was ever received because the item was not left in the locker. It's a scam. I got ripped off and the company refuses to claim any responsibility for the carrier that stole it.