Compartes ChocolateReviews of compartes.com

On February 21 Compartes charged me $92.90. I had not placed that order. After several emails, phone call, tears, begging and pleading they have not refunded me. If I don't hear from them soon, I will have to call the police. It won't help, but at this point I consider them to be greedy and immoral. Ripping off people. I can't afford to lose almost $100.

I placed an order for next-day delivery, on Feb 11th, after confirming that they would be able to deliver next day for arrival before Friday the 14th. I received email confirmation that my order would indeed arrive on Feb 13th, by next day air. The 13th came and went. No chocolates. The 14th came and went and no chocolates had not been delivered still. These were being sent to an Airbnb and the guest was leaving on the 15th so I promptly contacted Compartes to find out where my cholayss were. UPS hadn’t even received the package for shipping. I altered them to the fact that the recipient would no longer be at the address so that they could pull and hold the order (which again they hadn’t shipped yet). No one ever responded to me. 5 days later I have called and left messages, I have sent emails to their customer service, I have reached out via the website. No one has ever responded to me. They then delivered $400 of chocolates 5 days late to unintended strangers. If they didn’t have the products they shouldn’t have taken my order, if they couldn’t deliver in time they shouldn’t have taken my order for next day air, and there is zero excuses for the zero responses I have gotten from their customer service.

I ordered a gift set for Valentines Day, and while they do claim to replace if anything is out of stock, and BELIEVE ME, most everything was. I got nothing I hoped for, all replaced with white chocolate which I don’t care for. Customer service was rude and arrogant. I highly suggest going with another company for your chocolate. As far as taste, mediocre and definitely not worth the price.

Wow. I'm so incredibly disappointed. Ordered choco covered oranges 12/2/2024, and finally just received 12/13/2024. They were boxed in a heavy nice box but what a TOTAL MESS when they arrived. They not only looked HORRIBLE when they arrived but the presentation upon receipt was FAR BELOW anything I would have imagined. Very very disappointed for this "highend" chocolatier. :(

Ordering was easy. My order was confirmed by email and shipping was done by UPS and order arrived undamaged. Really yummy chocolates and original flavors.

I can’t even tell you about the quality! After trying to order the deluxe box for at least a frustrating 40 minutes, I gave up. There were so many glitches with the system, after entering all the info manually, it would send it back to the beginning! I did try different methods of payment etc and never had this issue before! Also, the 10% off if you enter your email is very deceptive! What it doesn’t tell you until later is that you also have to enter your ph. number! I never offer that info! I’ll be getting my son’s anniversary gift elsewhere!

If you haven’t checked out Compartes.com yet, you’re in for a treat! Their website is so sleek and inviting, filled with stunning images of their mouth-watering chocolates. It’s super easy to find what you’re looking for, thanks to their well-organized layout and detailed descriptions. But let’s talk about the chocolate – it’s simply amazing! Each piece is crafted with the finest ingredients and the flavors are out of this world. My order arrived quickly and perfectly packaged, a true testament to their attention to detail and commitment to quality. If you’re a chocolate enthusiast or just looking for a special gift, I highly recommend Compartes.com. Their artisanal creations are top-notch, and the whole experience from browsing to tasting is delightful. Do not forget to get a Cookies and Cream chocolate bar for yourself! TRUST ME! 100% Happy indulging!

I recently ordered chocolate turtles which I have ordered many times before Covid. these were not the same quality as earlier ones. Some nuts tasted old or rancid. Very disappointed. I have in the past, ordered quite a lot of chocolate but now am concerned about quality so am hesitant to order more.