Compartes ChocolateReviews of compartes.com

Quite suspicious that the majority of the positive reviews on here were posted on the same day: April 30, 2026. Buying positive reviews is indicative of a company that cannot succeed on its own merits. FTC is cracking down on these deceptive business practices.

I ordered a single box of chocolates on July 3rd, and by July 24th, it still hadn't shipped. When I called to check on it, a snippy representative told me they were holding it due to their "no-melt guarantee" because of summer heat. I live in Illinois—it stays hot until October! There was absolutely no warning on their website that summer orders would be delayed for months, nor do they use standard insulated dry-ice shipping like modern food companies (such as Goldbelly) do. To make it worse, during my first call, I was promised it would ship the next day. It never did. I called back today to cancel the order entirely. While I did get a full refund, I had to deal with the exact same snotty, unapologetic customer service agent. Avoid ordering from them in the summer unless you want your money tied up for weeks with zero communication and terrible service.

The price point is very high, so I except high quality. The chocolate cherry bar has red dye in it!! Red dye is already banned and companies have until 2027 to change their recipes. For a chocolate company that charges so much, I would expect a much higher quality. That being said, the chocolate dipped oranges are very good. But I'm now hesitant about the quality.

Chocolate of the month club is a rip off. First month good and timely. Second month less chocolate and I had to contact them to get it sent out. Third month even less chocolate and again had to contact them. Overpriced, horrible service and could care less about their customers. Highly suggest spending elsewhere.

I placed the order 3/23 and I still don't have a delivery date and yet they bombard me with spam when they haven't completed a single order. Stay away from them!

I paid $99 for a heart shaped box of Valentine chocolates. The box was green and really a darling box but the chocolate inside was close to the worst I’ve ever had. I will say the two pieces of apricot dipped in chocolate was very good. Very fresh. I also got two dipped in chocolate Oreos. The two Oreos were crisp and fresh. But I can buy Oreos dipped in chocolate that are a buck per cookie versus two in a $99 box of chocolate that take up a lot of space. They also had peanut butter cups two milk chocolate and two dark chocolate peanut butter cups. They were literally peanut butter on a base of dark or milk chocolate and then covered with more chocolate. There was nothing special about them at all. My box had 6 big marshmallows that you buy at the store that were stale and dipped in dark or milk chocolate . There were two chocolate covered dates they were stale, flavorless, and then the rest of the chocolates were basically just dark and milk chocolate poured into the little paper cups with some nuts inside of it, they were hard to bite off , the dark chocolate especially was overpowering and the milk and dark chocolate were very waxy, but really sweet and not very flavorful. So I would say this was the worst use of $100 that I’ve ever spent on chocolate. I’m really surprised that Oprah raved about this chocolate that’s why I tried it but buyer beware!

14 days after spending over $12,000 on a corporate order the delivery has still not been received. I had to inform them about this. No apology. No compensation. Told it was out of their control.

I wish I had checked Trustpilot’s reviews for Compartes before placing a corporate order for 150 boxes. The customer service was absolutely atrocious. We dealt with a man named Benjamin who was shockingly rude and condescending. Yes, we were late in sending our recipient list — but Compartes knew the order was coming. They had already developed custom designs, received our proof approvals, and been in constant communication. Despite this, Benjamin refused to work with us to find a solution and simply left us in the lurch. With service like this, Compartes should not be in the business of custom corporate chocolates. Fortunately, we quickly found another high-end chocolate company who sprang into action and saved the day.