Simon J.
Appauling service
I almost think they were trying to wind me up. Paid for my order, they ignored me for a week, then said I need to validate, pointed out this was already done. They are a class A joke.

Comodo, the leading SSL Provider, offers enterprise and home users Endpoint Security, Internet Security, Firewall, Date Loss Protection solutions, POS solutions, and other PC Security software for Windows & all OS and mobile devices.
Comodo (comodo.com) has 172 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 128 reviews with 1 star · Clear filters
Simon J.
I almost think they were trying to wind me up. Paid for my order, they ignored me for a week, then said I need to validate, pointed out this was already done. They are a class A joke.
Jacksed
I never write reviews, I just read them but with this site they had a deal and instead of me researching the bad/good reviews. I just brought a certificate few days ago and would like a refund; due to their lack of research and customer service, they provided to me. As of now, I just keep getting the run around and I will never ever recommend this company and products to any of my clients as a business owner. The product cost was EV SSL certificate and I still have not gotten any refund back... Please stay far away from this Comodo and any affiliations. It is not worth the pain I am going through as a small business owner....
olivier
entreprise qui n'a pas fait encore le lien entre clients et chiffre d'affaires, service à fuir.
Geoff J.
You will probably never in your life have to deal with incompetence from a bunch of idiots at a company than you will with Comodo. Verifying any EV SSL certificate through them takes weeks of painstaking email exchanges, repetitions of the same words and jumping through hoops from their own contradictory requests. We've now ceased all our service requirements with them and we require in excess of 100 SSL certificates a year. We're now using a different SSL supplier that is actually living in the real world.
Kate G.
This is the second year in a row that I have found myself in SSL hell with Comodo. Very poor communication resulting in expired SSLs when I ordered new SSLs over a month ago. I won't be using them again!
Henrik J.
Having bought a EV SSL cert. I have now been trying for two weeks to have them make their validation call, so our business and phone number can be verified. They have been making one appointment after the other, and never followed through on any of them. The order will now be canceled, as I can't get them to do their job, and make the validation call.
Andreas Holm H.
Comodo Dragon-browseren blev sneget ind sammen med den sædvanlige Ask-toolbar ved Java-installation. Når man uninstaller åbnes en ny browser med en uninstall-spørgeundersøgelse. Den kan dog kun besvares med 5 svarmuligheder, hvor 'fordi jeg ikke har bedt om at få installeret jeres tåbelige browser' ikke er en svarmulighed, selvom det nok er den mange ville vælge. Det er ikke så lidt komisk at et firma med sloganet 'Creating Trust Online' undergraver alle muligheder for tillid ved at snige deres produkter ind på folks computere som en anden gang malware.
Kris B.
We purchased a 2 year EV Multi Domain SSL certificate back in 2012. On purchasing this, the sales rep offered an additional year, for free, in order to be competitive with other offers I had received. I took him up on the deal and continued with the signup. After a difficult installation period and trouble communicating through various departments via contact forms, overseas departments and knowledge bases, we finally managed to get the certificate installed and working. When we came to add a second domain to the certificate a year later, we once again had to jump through hoops, as this was not made clear how to install. Eventually we managed to complete this after several days of emails with support. Now to 2014. We received an advanced warning that the SSL certificate was due to expire, so I queried this with the rep who told me that the certificate was a 2 year certificate, and to get the third year free, we would need to submit a new CSR to obtain a renewed single year certificate. After doing this, I was sent a new certificate to install on our server which was duly done. On the 01/02/2014 the certificate ran out. Not just the old one, but the new one too. Because the new one was not in fact new, but the same old replacement certificate! Our website has now been unsecured and had been losing customers and orders for two days. Having queried this with support, I was put through to sales who wanted me to buy a new certificate. After explaining that I would not be buying another certificate, they arranged for me to place an incomplete order, which accounts would 'zero', in order to put the sale through. I found this very frustrating, and after several communications, was still being told that the best thing would be to buy a new certificate. After receiving no confirmation of order, nor any more communication, I chased the rep who's tone became aggressive, and was still advising that buying a certificate would be the quickest solution. I still have no valid SSL certificate and feel like the position of power that Comodo has over our company at the present time is being abused by certain members of staff. I assume that sales of SSL certificates are done on commission, hence the overbearing pressure for me to renew as opposed to Comodo fixing the problem by issuing the certificate which we have already paid for. I find this complete process a shambles and as such cannot see how Comodo can possibly expect me, or anyone else to want renew an SSL certificate with them after receiving such atrociously poor service. Avoid!