ComodoReviews of comodo.com

Avoid at all costs. I used them a year ago and had a terrible experience, have used them again recently and it was even worse. Terrible, user-unfriendly and painfully slow validation process. You can have all the correct documentation in the world, but it seems writing it on a paper aeroplane and throwing it in the air would probably be more successful. Customer service even worse. Tried by e-mail and received poorly worded responses, tried by phone and spoke to the rudest agent I've probably ever spoken to (seriously, it was comical. Silence instead of a hello and a hang-up instead of a goodbye.) Can't repeat enough - use another provider for your SSL certificate if you want it within three weeks and without having to chase them up every step of the way.

This company is the worst I've seen. It's been a month now that we're waiting for the validation of our certificate. The communication via support tickets is useless, they keep asking the same information again and again, each time in a slightly different and unclear way and do not take into account the situation of a non-US company. We've given all the information that we could to prove our identity and it's never enough. If want to loose time, money and mental sanity Comodo is here to help.

Stay away from Comodo. We wait for the ssl certificaat for more than 2 weeks now. How difficult can it be? They have all company information they asked for. Ridiculous it takes such a long time now. Our domain host is providing this service and making use of the comodo services. I feel sorry for them comodo delivers such a poor performance.

Oooh my, where do I start... We purchased EV SSL Certificate from them and everything was fine when we needed to do the verification of the extended license. I agreed on a time when they can call me and verify, talked to them and got assured we will get the certificate next day. Two days after I reached out to the customer support to find our that our certificate was not validated :) no records of phone calls or anything. A bit annoying but I did the verification one more time. This time we did validate it and got it in couple of hours. Now you ask what is problem here? First the people they employ to do the verification can barely speak English, that is ridiculous for a company that size. 2nd if you need some support after that, DO NOT count on it. I have never seen so incompetent and lame customer services reps ever! I will not go in more details because just thinking about it makes me crazy! Overall I DO NOT recommend them. After the 1st year I will definitely go elsewhere. WHAT A SHAME!

DONT GET COMODO ! The software puts hidden keys in yr system and an uninstall will not remove. The support will then hit you up for a one-time fee to repair. They are a scam!!!!

My company provides website design and hosting services. One of our clients requires an EV SSL certificate on their site. As the webmaster of their site, they trust us to handle the application and installation--after all, we're the webmasters. The client already has an EV SSL and we were simply renewing it for another 2 years. First, Comodo needs to call and verify with the client our involvement in the process--totally understandable in this situation. So they schedule a time and day to call as well as a contact person. The day comes and goes without Comodo calling the client. We inquire about it and they simply state "we'll call back during business hours to confirm." Two weeks goes by and they finally call back. The problem is, they ask the receptionist about my company's involvement in the process and not the contact person. The receptionist has no clue who manages their company's website and so she doesn't give them the answer they're looking for. I then receive an email saying that our verification failed. Well of course it did, they didn't talk to the correct employee who could verify our involvement! So they call back a few days later, talk to the correct person and all is well -- or so I thought. They then call me, state that our client did verify our involvement and then ask for my name and title. I'm the CEO of my company and also the client's webmaster. The rep on the phone (who's clearly Indian and speaks little English) tells me that he can't verify my involvement due to a conflict in job titles--CEO vs Webmaster. They now need me to verify my employment and job title with somebody at my company. It's a stupid process because I could literally put anybody on the phone to "verify" who I am. I don't understand why this step is necessary when the client has already verified my name as a contact. The job title shouldn't mean anything at that point. What a waste of time and inconvenience to everybody involved. This company is a joke.

They cannot confirm with local Goverments the company details... the gov websites are in english! They prefer information from DUNS that get info randomly from web than offical goverment websites!!!!............................ I lost 1 month and still cannot get verified!!!!

They are lying to clients.