ComodoReviews of comodo.com

Horrible support, they'll transfer you back and forth eternally between departments. Stay away!

This company is painful to deal with. Terrible customer service and support. I have been trying for months to sort out a SSL certificate for our NZ site. I send in the information required only to be sent an email telling me that I need to do something else. So I've got my lawyer to fill out the ev document. Then I get an email saying the date is incorrect. The person reading it is obviously a moron as they misread the application date (clearly stated) for the letter creation date, quite clearly at the top left of the letter. They also tell me the phone number needs to be an NZ number so ok, I go back to our lawyer and get the letter amended with our NZ number and point out the date and send it back. They then come back and still say the number is not NZ, absolutely it is, they have misread the letter again and they tell me the address is not in the letter. Absolutely it is! Then they tell me to register at the NZ companies office. I have sent them the companies letter of registration months ago! Seriously frustrating!!!! Here is my ticket number in the event that this company reads this and cares about reviews DGB-962-55445

Sales department sold me wrong certificate. Sales rep insisted that it would work with my hosting company and I found out he was INCORRECT and I immediately asked for a refund. I was bounced from department to department and then was told to email for a refund. I have sent a total of 34 emails and have not received a response nor a refund. I am now out $250 and my contract with my client is in trouble because of Comodo's inability to answer a simple email. Would not recommend. Terrible customer service and horrible business practice. Sell people something they don't need and when they find out they were paying for something they didn't need, don't respond. Nice going.

Wir haben sehr schlechte Erfahrungen mit COMODO gemacht. THAWTE (Symantec) war OK! Google hat hier wohl einen Fehler gemacht Symantec ab 01. April 2018 nicht mehr zu vertrauen (mistrust). Google sollte eher COMODO misstrauen. Wir haben 300 EUR bezahlt und es gab keinen Service zur Kündigung. Das sogenannte "refund team" scheint nicht zu existieren. Unser Tipp : Finger weg von COMODO

Do Not Buy This Service!!! READ THIS ... I bought a 3 year plan with COMODO SECURITY 10 and GEEK BUDDY SUPPORT in November 2017. It all started out smoothly the first week I ordered the service, but after my first remote session with geek buddy tec support everything changed. To make a long story short the Tecs at geek buddy were purposely leaving my administrator account vulnerable and compromised so they could spy on me and take over my computer right in front of me while I'm working on my computer ... yeah ... you read this correctly. Over a half dozen times my mouse started moving around on its own opening files right in front of me while I'm working on the computer!!! After a dozen remote sessions with them telling them my administrator is being hacked, I finally cancelled the service and removed them from my computer. I told them I was going to write blogs to inform the public on how they are .. so here I am. The company is basically a bunch of third world country sheep herders from the Middle East running a computer security business. Why the hell are we letting this happen in America!!!

If you are based in the UK and are looking for an EV SSL - go elsewhere! The validation is based on US rules which we cannot comply with. Customer service is very poor indeed. Live chat - number 1 in queue for 45 minutes. Still didn't get through and had to give up. If you enjoy pulling teeth and really love terrible customer service, I would heartily recommend Comodo, as they excel at being sh*te.

Domain Validation is extremely hard to follow. Tested Mail and CNAME Validation. None of them works. Support is unresponsive. Website and management interface seems to be from 1992. Requested a refund and will never oder again

I purchased a code signing certificate through a 3rd party re-seller and have been stuck in verification hell for the past 2 weeks. They make you jump through endless hoops and at the end of the day it just seems like they are trying to see how much crap you will put up with. They refused a notarized phone bill purely because it was a family plan - my name was on the bill, but I wasn't the account owner which apparently was not good enough. They eventually asked me to register with Dun & Bradstreet which can take up to 30 days to process (Unless you shell out ~$200 for a rush fee). I'm just going to cancel my order and go elsewhere, I'd be willing to pay more for a cert if it means I don't have to navigate a minefield.