ComodoReviews of comodo.com

Bought an EV SSL certificate, 2 weeks and nothing. Multiple support tickets that don't get responded to. Feels like a take your money and run job.

Probably the worst company ever. Like many others they, they kept asking for more and more documentation. After you would fulfill that, they would keep requesting more. Every person over there also has a different set of requirements in regards to the documentation. They are currently holding my refund hostage and just hung up on chat when I asked about it. Which after reading below, again seems to be common. The people you talk to at customer service are just as terrible. See below for my most recent hangup. Alan 13:42 I need to speak to someone about refunding my order. I've sent multiple emails to **comodo.com, its been more than two business days and no one has contacted me. I wont be able to pass the validation phase with the requirements you have and I need this cancelled out and refunded. Hello? Jamie 13:46 stop sending multiple emails. Thats why you havent been refunded. Wait another 24 hours then come back on chat Alan 13:47 Your holding my money hostage because of multiple emails? Jamie 13:48 im not doing anything. I am in the sales department it takes 2-3 business days to receive your refund Alan 13:49 so the refund department told you it was because of multiple emails? (HANG UP) Chat Ended on June 25, 2018 at 13:49

(0 Star) Very bad company....Ordered a EV SSL Certificate from them and just kept passing me around asking for sooo much stuff...Like all this effort for a ssl? Needed letters / Lawyers / ID / phone calls non stop / live chats. Once provided they just asked for more stuff so it got to the point of asking my CEO "is this worth it anymore?" Due to them phoning my CEO non stop (HIDDEN PHONE ID) it got to the point of him not even answering anymore due to it being another waste of his time so i decided to try help resolve the matter (Being staff) and contacted them to try sort stuff out but was told "Who even are you? your not a customer please don't phone again" and hung up...From that day i just really disliked this company. After providing them something they asked for it just wasn't good enough and they kept asking for more stuff or asked to phone our staff team 24/7.... Who wants non stop missed calls from a company for a SSL everyday?..We paid on the 16th and we still haven't got the SSL and its the 31th..................Feel like i've been scammed. Wish i just read the reviews...all these bad reviews are all stating the same problem i'm having right now. "We'll send you your SSL within the next 24 hours" 6 days later still no SSL and now getting told "We need more documents" etc...complete joke and waste of time...I'm 19 but about time i finish their validation i'll be around 96. Also after contacting them on live chat about the issues i'm having they just closed the chat.... Very childish staff team and in my opinion their the worse over rated company I've ever came into contact with. PS : They also told me the documents i sent wasn't valid but after contacting three different lawyers they all confirmed the document was fine for what they was needing so it just seems their trying to be difficult because we made a complaint to the management team which never replied anyway.

Bunch of cruddy email spammers. Avoid at all costs.

I'm afraid your worst fears are confirmed. I'm here because the customer support is so rude and unprofessional, not answering my installation question properly that I began to suspect a scam. The certificate didn't work but the guy didn't seem to want to help. The technical support link meant you had to register first but a chat line came up first. Eventually I registered but had the foresight not to use my normal password. I wouldn't use their keychain link either but its up to you!

Very very bad customer service!!!!!

Please don't purchase from Comodo. I had bad experience with them and till now I can't run my webstore. When I request for refund they had been keeping silence since. I purchased from them since Nov 2017 and till now no cert. I had showed them that I had registered my business in my home country as well as Infobel. They keep saying they were unable to validate the certificate unless I place my name as Representative in Infobel...which I did but they claimed they can't see my name. I guessed they should know that Infobel doesn't have that Rep field unless you logged in. Bad bad experience. Now I can't even pay for my domain hosting package.

Awful company to deal with and am almost certain they are scamming people. They continue to deny validation of my company phone number and issue the SSL cert, despite my confirmation of my D-U-N-S number and an email from Dun & Bradstreet that my company phone number exists within their db. Comodo claim they will not accept an email from dnb.co.uk as confirmation. Avoid this certification organisation like the plague.