ComodoReviews of comodo.com

Worst company ever. Difficult to deal with.

Worst company in the world! Nobody over there knows how to talk English with you and you spend days for nothing trying to move forward with the process of validation.

one of the worst customer service experiences! This company is just not worth it. the amount of headache you go through is just so exhausting! They do not have any support! and when you chat with them, it takes them 10 min to reply back for every message! I would have attached the screenshots of the chat here if there was an upload option here. Do not buy from them, Believe me, you are going to save yourself alot of headache.

Arrogant and pretentious customer service that refused to explain anything in clear English. For example, I was looking for a technical solution for my company. I was willing to sign the cheque immediately. Customer service agent insisted on treating me rudely, and refused to explain what I needed to purchase and why. Instead he directed me to the website where he mumbled his instructions. When I asked for clarification he responded in the rudest, most patronizing tone of voice ever. It was the absolute worst customer service call I have ever encountered. The customer service agent was literally told "I will buy a product if you can give me a solution to my problem in clear English". I WANTED to give him money. Customer service agent was clearly American, so language barrier not an excuse. I hung up right in the middle of the call. My regret is not asking to speak to the manager. AVOID.

One of the worst customer service experiences. It's a bunch of Russian people behind their support structure, speak broken English, and can't figure out which document goes where. We have bought 2 certificates from them, and they keep losing documents, having us to submit 5 tickets for 1 certificate for verification. They take everything literally, and don't apply common sense to sentences. It's worth your money to spend with another company that provides SSL certificate that is located in the US, and actually understands your request.

Überschreibt Browser-Settings mit eigenen Inhalten und setzt eigenen Browser und dort eigene Partner als Standard-Seiten. Absolutes Nogo. Greift fundamental in persönliche Rechte ein. Völlig inakzeptabel.

Just the worst experience... Trying to get an EV SSL completed. Our company is a legitimate, fully registered business with all the necessary documents. Got everything to them straight away, had a phone validation phone call and via live chat (only way to get a response within a week as they don't reply to ticket requests) was told everything is ready to go - HOWEVER - they didn't like our virtual office address (used in early days to stop spam) and without telling us, threw the application out, so we provided them with documentation of our trading address and was told they wouldn't accept this. As a US company, they just don;t understand how a UK trading / registered office works, and provide absolutely no help whatsoever trying to get the better of it. After numerous e-mails and live chat sessions, have been given the number for their UK office - only to find you must have an extension to get through (which wasn't supplied) so, more than a week on, back on live chat going through the process all over again... Crazy - they've seen credit reference reports, bank statements, company incorporation documents, letters from HMRC, public / third party directory listings, our domain, they've called us - and they're still asking for more!! Pay slightly more and use a different EV SSL provider - these guys are trouble. Had I taken the time to review them first, I would have gone elsewhere...

terrible technical support. i ask everyone to stay away from this company! just a waste of money and time.