RetailMeNotReviews of community.retailmenot.com

On their website they claim a % for cashback, and do not show any caps or limits on their page or app. When you click the link to activate there is sometimes an "up to $50" limit shown but no other mention of any transaction limit. Only after being scammed out of cashback did I learn that there are monthly transaction limits. BEWARE

On their website they claim a % for cashback, and do not show any caps or limits on their page or app. When you click the link to activate there are also no caps or limits shown. Only after they do not give you your full cashback do they claim there was a limit, which they have deceived you into keeping. I will never ever use them again and look at reporting them to official agencies for not operating in good faith and for their deceptive practices. To reply to Retailmenot: there is no place to click on offer details in your app. I have provided screenshots. Retailmenot provides zero transparency on these limits and that is why their rating is so poor on this site across the board.

It's been two months and I never received my cash back. The customer help has disappeared

I have made 25 purchases in Sept alone and I haven't gotten one penny. On my rewards page it shows all the dates of my purchases but under money earned, it shows nothing. It used to show 22 dollars but that has vanished. I am beyond frustrated with this. I couldn't find an email for customer service. Can someone contact me? Thank you, Carole

I have SEVERAL missing cash back transactions that haven't been paid out and it's been well over 45 days. However, RMN conveniently disabled their "Help" link to contact them about missing cash back. There's no other way to contact them about it. Until they resolve this, I'm NOT using them to make anymore purchases even though they usually have higher cash back rates than Rakuten. Rakuten on the other hand has been honest despite their lower payouts. You can also contact them the next day about your transaction rather than wait 45 days with RMN (which they obviously do so you'll forget about the purchase).

Horrible company! I have reached out many times over the past several months and no response!! I never get the verification code to my email in order to redeem my rewards to my paypal account. I have tried and tried, and the email verification code doesn't come. Other emails come to me from them, so I know they are not blocked! Cash I can use has just been sitting in my account! No one from retailmenot ever responds!!

This company is out to steal your money, it’s a shame there is no way of giving negative stars on this review. I was using their cashback web app on small online purchases and regularly getting the cashback transfer via Paypal. So far, so good, until I made a large purchase, which resulted in them retaining my funds under the pretext it was "Ineligible due to suspected violation of Terms". Guess what? I contacted the vendor from which I purchased the products and they confirmed to me that they did not flag the order at all and that the cashback amount was indeed PAID to the related account, which means, Retailmenot under their OWN DISCRETION decided to subtract the funds from my account and keep the money for themselves. If this is not stealing, then I don’t know what it is. I would never ever recommend Retailmenot to anyone, they don’t even clearly display an email address to contact customer support on their website and the web link they provide to do so doesn't work! You would be much better served by Rakuten, RebatesMe or Active Junky, as they offer the same rates but are honest companies, you’ll never have any trouble with them.

They claim to offer great cashback rates, but that is easy to do when you never track or pay cashback. Will be going back to more established cashback sites moving forward.